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Forum Discussion

neosmile's avatar
neosmile
Helpful | Level 5
5 years ago

How could I get Dropbox Paper 2020?

How could I upgrade to Dropbox Paper 2020 from the older version?
Dropbox Paper
Setting up the apps
  • Fiona's avatar
    Fiona
    5 years ago

    Hello neosmile. 

    Thank you for your interest in Paper 2020 :heart_eyes:. 

    Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new. 

    You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised. 
     
    What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it. 
     
    Notes:pushpin:
    • "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents. 
    • Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper. 

    :books:

    Here is a help center article with all the information you need. 

    Feel free to ask more questions. 

    Cheers! 

bconglet's avatar
bconglet
Helpful | Level 6

Now 2022, still no sight of Dropbox Paper 2020, and still getting the "the team is working hard to roll this out to all existing users" response from support. Looks like they have rescheduled the legacy API depreciation yet again, to Q2 2022. So, who knows at this point when us, long-time paying users, will see this new feature that new free accounts have had for 2 years... Almost as if they only care about new user growth over user retention -OR- they actually want all of us existing users to create new accounts to get a feature promised 2 years ago to artificially inflate their user account growth figures. I guess it's all about the stock price nowadays. 

AndrewK's avatar
AndrewK
Explorer | Level 4
3 years ago
Soo I just went to try Paper out & discovered even though it came out 2 years ago & I’ve been a paid user for quite a while I don’t have the latest version? Smells like abandonware to me.

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