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Forum Discussion

pippodona's avatar
pippodona
Explorer | Level 3
4 months ago

Share link .paper

Share link .paper don't work if you don't have the DP app. Until yesterday it works well, now I see a page with the message: "Install the app for an optimal user experience"
What can I do about?

  • Mark's avatar
    Mark
    4 months ago

    Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it. 

     

    You can view on a computer without the app, but, on mobiles you need Dropbox.

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Can you post a screenshot and exactly what you are trying to do?

    • pippodona's avatar
      pippodona
      Explorer | Level 3


      I can't skip the page so I can't read the contents of the .paper document. 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        What happens if you click on 'Apri File' at the bottom?

         

        Do you have Dropbox installed on your device?

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