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UX feedback about "Join Folder" button when clicking on a shared link
As I share links (created via OS folder view) to customers, i have had several of them clicking "Join Folder" as they think that is the priority way of dealing with the link they received. My purpose has been to share a link that multiple users can access - if I have the need to give full read/write access to a user (aka "join folder") - I would give that permission in the first place. This leads to two questions: 1) Why is the "Join Folder" -button so highlighted when user enters via normal link, instead of it being either "copy to dropbox" or "download"? (buttons shown to users could be filtered based on the link user uses to access the folder). 2) Would the "Join Folder" button be even needed IF the link shared is created with a method "who ever has this link can read the files and copy them"? This leads to a conclusion, that maybe Dropbox should filter the buttons out based on the link user uses to access the folder. Why this error happens on a user: To me understanding, it happens because a) the button is highlighted blue and they just click it by heart without reading what the buttons actually state, or 2) they do not understand what "join folder" means - as it really does not indicate in any way, that user is actually requesting full read/write access to a folder, 3) or both reasons -> they do not understand the button text and believe it is the right one as it is highlighted. If the button must exist, I would 1) change the button order and put it to be the last option, 2) rename it to (something like): - Request Ownership - Full Access - Authorize Now it just reminds too much of "joining the folder to see the files".
Send & Track feature: Automatic link disable after a set number of downloads
A new Send and Track feature of an automatic 'Link Deactivation' upon completion of a predetermined number of downloads (example: 1-10 downloads). The number of downloads would be predetermined by the account member at the time of link creation and could be modified at any time by member.
Shared folder empty on devices and online
There is a folder that our band members use to sync songs, images, lyrics, etc. It recently turned up completely empty for all of us, on our devices and on dropbox.com. None of us remembers having done anything, let alone having deleted everything. What can we do to get our files back? Best regards, AlexBring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.Allowing access to folders/files
When a person who is requesting access to a file/folder through Dropbox, you need to enable the person who is approving the access request to be able to limit that access to view/download only. Now approvals include edit capability which is not necessarily what the owner of the folder wants to do. The person requesting access may not know the difference between edit access and view/download access. This is particularly important when an owner of a folder of pictures wants to share those pictures but does not want give other's the ability to remove photos from the folder and only wants others to be able to view the pictures and download what they want without removing the picture from the folder. Please email me if further clarification is needed. Regards, Ron
No option to save the updated version of file when using the Dropbox badge
Hi. Got a weird issue where the Dropbox badge shows all states (other person editing, we'll let you know when they've finished etc) EXCEPT offering to download the new version after the other user has finished editing. It just stops saying anybody else is editing and reverts to normal, and then if I save, I get a conflicted copy! Anybody else seen behaviour like this and have a solution?
Show destination folder name/path for 'Share to Dropbox'
Android OS: Share>Upload to Dropbox>'Choose upload location': That dialog window does not show the name/path of the destination folder it is displayingto the user. Often this forces the user to tap 'back' several times to see what node of the folder tree the app will send the file(s) to. If the user hasn't done a recent 'Share>Add to Dropbox' operation, they have no memory of what the last destination folder path was. Please help the user know right away the name/path if the default destination folder. Thank you. P.S. I wish this feedback system would allow for screenshots to be uploaded.
Default Share Option should be "View" not "Edit"
Hello, I am a Dropbox business admin that shares a lot of links with people outside of my organization. I'm not sure when it happened but as some point the default for sharing switched from "View" to "Edit". When you click the "Copy Link" button, it creates an edit link, not a view link. When you click the three dots, then go "Share with Dropbox", and the pop up window appears, the default is "can edit". Furthermore, in the dropbox app (Finder on Mac), the "Copy Dropbox Link" option creates an edit link. I'm sure I'm not the only one who does not want random people being able to upload to my dropbox. To be sure, I do not want to get rid of "Edit", but making it the default seems an odd choice. This means that even the most diligent of user (myself) accidentally sends Edit links. People who are not diligent send them exclusively. Thank you!