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UX feedback about "Join Folder" button when clicking on a shared link
As I share links (created via OS folder view) to customers, i have had several of them clicking "Join Folder" as they think that is the priority way of dealing with the link they received. My purpose has been to share a link that multiple users can access - if I have the need to give full read/write access to a user (aka "join folder") - I would give that permission in the first place. This leads to two questions: 1) Why is the "Join Folder" -button so highlighted when user enters via normal link, instead of it being either "copy to dropbox" or "download"? (buttons shown to users could be filtered based on the link user uses to access the folder). 2) Would the "Join Folder" button be even needed IF the link shared is created with a method "who ever has this link can read the files and copy them"? This leads to a conclusion, that maybe Dropbox should filter the buttons out based on the link user uses to access the folder. Why this error happens on a user: To me understanding, it happens because a) the button is highlighted blue and they just click it by heart without reading what the buttons actually state, or 2) they do not understand what "join folder" means - as it really does not indicate in any way, that user is actually requesting full read/write access to a folder, 3) or both reasons -> they do not understand the button text and believe it is the right one as it is highlighted. If the button must exist, I would 1) change the button order and put it to be the last option, 2) rename it to (something like): - Request Ownership - Full Access - Authorize Now it just reminds too much of "joining the folder to see the files".
The shared link I sent out truncates the names of files included. Can I adjust the name column?
I’m trying to share a collection of files with non Dropbox users by sending them a link. The files have long names. When the recipients click on the link they get a list of files with very shortened names, such that they cannot tell at a glance which file is which. On the other hand the column showing the size of the files is much wider than needed. Is there any way to give more space to the names of the files? Also, why is the file order seen by the recipients not the same as the order I see in my own Dropbox folder?
Default Share Option should be "View" not "Edit"
Hello, I am a Dropbox business admin that shares a lot of links with people outside of my organization. I'm not sure when it happened but as some point the default for sharing switched from "View" to "Edit". When you click the "Copy Link" button, it creates an edit link, not a view link. When you click the three dots, then go "Share with Dropbox", and the pop up window appears, the default is "can edit". Furthermore, in the dropbox app (Finder on Mac), the "Copy Dropbox Link" option creates an edit link. I'm sure I'm not the only one who does not want random people being able to upload to my dropbox. To be sure, I do not want to get rid of "Edit", but making it the default seems an odd choice. This means that even the most diligent of user (myself) accidentally sends Edit links. People who are not diligent send them exclusively. Thank you!
User restrictions on bulk deletion or moving
It would be great if it were possible to set a user so they cannot perform bulk deletions or moves of files. One of the users, who does not have admin rights, accidentally moved a folder with 350,000 files. As a result, we lost the functionality of the links when returning the folder back. It would therefore be great if some users could be restricted so that it is not possible to move or delete files beyond a certain quota.
Can I password protect folders while on a Family plan?
I have created a link for viewing and other than "who has access" all other toggles are greyed out. I have the Family plan https://www.dropbox.com/family and unfortunately, I cannot find anything that specifically tells me whether this option is allowed or not. I thought there was an option for securing files. When I go here: https://help.dropbox.com/share/set-link-permissions I can see plans like "Standard" have this option, but then when I go to compare planshttps://www.dropbox.com/plans neither the "standard" nor "family plan" is listed for me to even see what options are included in these plans. Can someone please tell me how I find out exactly what is included in what plan?
My sharing got suspended
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. Could someone please show me how to rectify this issue? -When I click through to support it says support is no available with my plan -When I review the list of violations I don't believe I'm in breach of any of them -I can't see anywhere to accept any new terms of service Thanks in advance! 🙂
I can't access files shared with me by others via links
I have my own dropbox but independently, for work things, I been given access to files and folders in various other people's dropboxes recently but for some reason I get an error msg and can't access them. These are open files to everyone and it is not just one time / company - it's happening with courses I have paid for, with press media files that are available just generally, people who send me general links to files - I always get this error: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check ourStatus Pageto see if there is a known incident, ourhelp centreandforumsfor help, or go back tohome. I have checked the installer, checked my own dropbox syncs etc. My own files are fine and so I can't see the issue. It has happened without about 5 different companies giving me access - that I can't see the files - which are open to the general public if you have been sent the link. What can I do?
