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Forum Discussion
neosmile
5 years agoHelpful | Level 5
How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
- 5 years ago
Hello neosmile.
Thank you for your interest in Paper 2020 :heart_eyes:.
Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new.
You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised.What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it.Notes:pushpin:- "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents.
- Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper.
:books:
Here is a help center article with all the information you need.
Feel free to ask more questions.
Cheers!
Steve J.5
Helpful | Level 6
What you've described is the promise.
richratt
3 years agoExplorer | Level 4
I'd be happy to set up a new account so I can get the "new" version of Paper, but I don't want to lose the extra ~4GB of free storage that I've accumulated. Is there any way I can create a new account and transfer my extra storage? I'd have no problem moving the files/notes over myself.
- Mark3 years agoSuper User II
- YogY3 years agoHelpful | Level 5
Having been an advocate of Dropbox since 2010 and persuaded many companies to migrate/start using Dropbox, it makes me sad to see such a seemingly trivial issue destroy the reputation.
To be clear: the issue is not being on an older version of Paper, the issue is the collaboration between users with different versions. This has led to a lot of frustration and even more time wasted.
Please at least communicate clearly on the progress. Thank you.
- Julien B.123 years agoHelpful | Level 6
End of June 2022 and still nothing for Dropbox Paper legacy users.
Is there a management issue at Dropbox?
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