You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

neosmile's avatar
neosmile
Helpful | Level 5
5 years ago

How could I get Dropbox Paper 2020?

How could I upgrade to Dropbox Paper 2020 from the older version?
Dropbox Paper
Setting up the apps
  • Fiona's avatar
    Fiona
    5 years ago

    Hello neosmile. 

    Thank you for your interest in Paper 2020 :heart_eyes:. 

    Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new. 

    You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised. 
     
    What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it. 
     
    Notes:pushpin:
    • "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents. 
    • Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper. 

    :books:

    Here is a help center article with all the information you need. 

    Feel free to ask more questions. 

    Cheers! 

annatribe's avatar
annatribe
Explorer | Level 4
2 years ago

I was looking to move some of my teams organisational aspects and time-lining over to Dropbox Paper.  I used Paper in it is early days and it was OK but lacked some basic functionality which would have made a good tool; but, I had heard that Paper had been upgraded and was interested to see if it would work for me.  It sounded like it would as it now could store directly to dropbox folders (like Google Docs does) plus other new features.  After several hours of research and faffing about, along with speaking with the help desk I discover that these new features are only available to new users.  I am sorry but WHAT?

 

I have business account and since the new Paper was released in 2020 have given dropbox THOUSANDS of dollars in fees but for some reason Dropbox doesn't see it as a priority to look after those who pay them money.   I can't see how this would even get past consumer affairs.  To make matter more irksome I started this plan in 2020 so when it was released was even a pretty new customer.   Dropbox says it is working through issues which meant paper didn't integrate with existing files; but they have been doing that for three years.   If the program was that far off finished in 2020 why release it at all?  The only cherry in the subscription models that we, as purchasers, are now forced to be a part of is that we receive the latest releases and no longer have to but the program outright every few years.   That Dropbox are not playing their part in the deal beggars belief. 

 

My new idea??  Look after your customers Dropbox.  They might stay.  Very interested to hear what the development team has to say about this. 

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