You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
Fiona
Dropbox Staff
Dropbox StaffIt is April 2021. As a long term paid customer please resovle this ASAP so I can start using the Paper 2020. It's very confusing now when I share paper docs with others who's on new paper system.
Hello,
It's been over a year since response and the 2020 Dropbox Paper release has still not been rolled out to existing Dropbox users. Unfortunately, setting up a new Dropbox account isn't really practical for those of us who have large accounts and where Dropbox is deeply integrated into our existing workflow. Could we have an update as to whether this rollout is still going ahead? Thank you!
- MeganHey all, I'm wishing you a wonderful Thursday!
After checking in with our team, it seems they're still working on fully rolling out the features for Paper 2020.
Your patience on this has been valuable, and much appreciated!
If you need anything give us a shout.
Hello @Fiona,
I am having the same issue. It is very disturbing to collaborate with others who are having the 2020 version. Is there any way I can opt in to upgrade now?
Thanks!
- Lusil
Hi C Wu, thanks for nudging us on this thread.
I'd recommend having a look at this article, which provides more relevant info on the matter.
If you have any further questions, give us another shout. Thanks!
Lusil the FAQ article links only to the main Dropbox blog, not the specific article with instructions. As the admin, I'd like to upgrade ASAP as we have outside vendors who are on 2020. This is causing confusion within the team because the contractor's Paper docs are located separately from our internal Paper docs.
Please advise as to how we can get upgraded to Paper 2020-- thanks!
P.S. Note that we're halfway through 2020, so I would have expected that the rollout would be complete by now. ;)
More than one year from this post, and there still are two different versions of dropbox paper running at the same time. That has no sense at all
This is so annoying to work with collaborations.... I hope you can solve.... tired of hoping.... I´ll start searching for another tool and it´s a pitty.
Am I reading this correctly that Dropbox has scrapped the "2020" version of paper, or at least decided not to make it available to long-time users?
It's too bad; re-working Paper seemed like a good idea when I first heard about it.
no – there was a certain date in 2020 and all users signin up after that date automatically got the "new version". #
Then Drobpox announced to update all existing users (so long term users in this case because they signed up pre-2020) until the end of 2020 which was pushed to Q3 2021 which is literally in 2 weeks and we haven't gotten any notice yet.
Really really unfortunate – nobody asks to finish until the announced deadline (even if it was pushed once already) but any estimate or update would be helpful to start prepartions for the "new system" or do decision on text-based collaborative tools.
So when is this mythical update going to happen for existing users? What exactly is the hold-up? It's been working for over a year. So is it that the more you pay to Dropbox the less likely you are to get this feature?
Hi...any update on when legacy users get access to the new Paper experience?
