You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
neosmile
5 years agoHelpful | Level 5
How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
- 5 years ago
Hello neosmile.
Thank you for your interest in Paper 2020 :heart_eyes:.
Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new.
You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised.What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it.Notes:pushpin:- "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents.
- Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper.
:books:
Here is a help center article with all the information you need.
Feel free to ask more questions.
Cheers!
Fedg
5 years agoExplorer | Level 4
Dear Dropbox team.
I am using Dropbox Paper for the collaborative features which, I believe, it was designed to enable. As I invite people to a Dropbox folder, and I use Paper docs to organise information, I found that I cannot save my paper documents in the same folder, because the old version (which I have) does not allow it. This creates a lot of confusion.
Apparently, the 2020 release solves this problem: https://help.dropbox.com/files-folders/paper/paper-2020-faqs
But, strangely you have decided to roll this out to new users only. It would be extremely helpful if you could allow users to choose whether they want to upgrade (or downgrade) so everyone in the team could be on the same version.
Ideally, as a long time paying user, I'd like the option to upgrade to the 2020 release and be able to save related documents in a single Dropbox folder.
I hope this can happen very soon. Thanks for your help.
- knsearcy4 years agoNew member | Level 2
As it is February 2021, when can I expect to be upgraded to Paper 2020?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!