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Forum Discussion
Blank screen when opening folders
I have shared folders that I open every day, but today when I click on the folder, the screen goes blank. Does anyone know how I can open my folders?
And it's back online, but it was never reported down on the status page. A tiny oopsy daisy I guess.
It appears dropbox is having a system issue with their API. Checking console revealed a large quantity of JavaScript errors. I'm downloading the app now to see if it is an issue there as well. Status page still reports green, which is concerning to me.
Web access appears to have an issue (Chrome, Safari on Mac, Chrome on Android), but I was able to access through the desktop app on Mac OS with my basic plan.
And it's back online, but it was never reported down on the status page. A tiny oopsy daisy I guess.
The same thing happened to me and I saw the status page said everything was fine, but I've tried to sign into dropbox in two different browsers in regular mode and private mode and the same blank screen showed up. I hope they update their status page soon, and fix the problem ASAP.
Does it look like this for you as well?
Nothing but dropbox top nav is loading in Chrome and Safari. No login information or folders are visible.
Thanks everyone. It's working now.
