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Forum Discussion
Sidona
2 years agoNew member | Level 2
Blank screen when opening folders
I have shared folders that I open every day, but today when I click on the folder, the screen goes blank. Does anyone know how I can open my folders?
And it's back online, but it was never reported down on the status page. A tiny oopsy daisy I guess.
- ChristineP2New member | Level 2
It appears dropbox is having a system issue with their API. Checking console revealed a large quantity of JavaScript errors. I'm downloading the app now to see if it is an issue there as well. Status page still reports green, which is concerning to me.
- ChristineP2New member | Level 2
Web access appears to have an issue (Chrome, Safari on Mac, Chrome on Android), but I was able to access through the desktop app on Mac OS with my basic plan.
- ChristineP2New member | Level 2
And it's back online, but it was never reported down on the status page. A tiny oopsy daisy I guess.
- boxuserNew member | Level 2
The same thing happened to me and I saw the status page said everything was fine, but I've tried to sign into dropbox in two different browsers in regular mode and private mode and the same blank screen showed up. I hope they update their status page soon, and fix the problem ASAP.
- DatorpappaNew member | Level 2
Does it look like this for you as well?
- member1New member | Level 2
Nothing but dropbox top nav is loading in Chrome and Safari. No login information or folders are visible.
- SidonaNew member | Level 2
Thanks everyone. It's working now.
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