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Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
3 years ago

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

UteHa's avatar
UteHa
New member | Level 2

Hi Jay,

first thanks for getting back to me.

 

Can you please let me know, how I disable the backup function for Dropbox on my Mac?

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

  • UteHa's avatar
    UteHa
    New member | Level 2
    2 years ago

    Hi Jay,

    I deaktivated the backup function for downloads and now I can receive documents via airdrop again. Thanks for your help!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear that it helped out!

  • jkrussell's avatar
    jkrussell
    New member | Level 2
    2 years ago

    Thanks, Jay. I can also confirm that this solved the exact same problem for me.

     

     

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