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Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
3 years ago

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

UteHa's avatar
UteHa
New member | Level 2

I have the same problem and Apple told me, that it's the problem of Dropbox and that the standard folder for downloads from Dropbox is in conflict with the Download folder from Mac. So they couldn't help me and sent me to Dropbox - here I am!

 

How do I change the standard folder from Dropbox for the download files?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi UteHa, as it sounds like you're using the Dropbox Backup feature, you'll need to disable the Downloads folder from the backup itself via the Dropbox desktop application.

  • UteHa's avatar
    UteHa
    New member | Level 2
    2 years ago

    Hi Jay,

    first thanks for getting back to me.

     

    Can you please let me know, how I disable the backup function for Dropbox on my Mac?

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

      • UteHa's avatar
        UteHa
        New member | Level 2
        2 years ago

        Hi Jay,

        I deaktivated the backup function for downloads and now I can receive documents via airdrop again. Thanks for your help!

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