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Forum Discussion
Suddenly used 1,100% of my allowed space
I have 16 gb of space earned by referrals. I had 7.6 gb of data stored. I kept receiving threatening messages I had suddenly used 1,100% of my allowed space. I repeatedly confirmed that I had on 7.6 gb stored. Dropbox suddenly denied me access to my data unless I upgraded to a larger storage plan. Can anyone help or explain what has happened and why
- YES… I found it. you are correct… operator error. All is well. Thanks to all of you shepherding this error and cleanup. So happy to have Dropbox functioning again. Thanks again
- Mark
Super User II
Have you looked to see if you accidentally set up Backups?
- How do I see the folders and files that Dropbox says represents 1100% of my earned 16.2gb of space? I can’t cleanup the problem if I can’t see what Dropbox is causing the problem.
- I see 172gb of “backups”… how do I delete these, whatever they are….
- Jay
Dropbox Staff
Hi wasting-time, have you tried these steps to delete your backups on your account?
