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Forum Discussion
I can't see what's in my Dropbox that's causing my account to be out of space
DropBox states my DropBox is full however, they will not allow me to see what is in my DropBox so I can delete items. They make you upgrade. This is illegal practices.
- Mark
Super User II
Just tap the X at the top right of the screen to see your files. You can download and delete files without any issue if account is full. You just cannot upload.
- Rich
At no time does Dropbox make you upgrade to access files when you're over the limit. Everything stored in your account will be listed either on your All files page or your Backups page.
Take a look at your Plan page. What does it show for your usage? Take a screenshot if you can, please. It would look like this:
I have written to you letting you know it is illegal requiring people to upgrade because their DropBox is full. Yet you don't allow them to see what is in your dropbox. I got your little email saying to to "self help" well all your links are useless.
Your being reported for illegal activity. I warned you.
- Rich
dtefft wrote:
I have written to you letting you know it is illegal requiring people to upgrade because their DropBox is full. Yet you don't allow them to see what is in your dropbox.
As has already been stated, Dropbox DOES NOT require you to upgrade to see your files when you're account is full. Please refer to the responses we've already provided above.
