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Quota
388 Topics"Account out of storage space " warning, but I have plenty of storage space.
I am getting a warning that I am out of account storage, sent to email address #1. When I "Click to view my options" it takes me to my paid Dropbox account (which uses email address #2). It shows I have plenty of storage in that account. It's the one I use daily. I don't have much in the account using email address #1 and would like to just delete it. But why is it connected to my paid Dropbox account showing the other email address? Can I delete it without risk to my paid account with all my necessary files?19Views0likes1CommentI can't access shared folder due to lack of storage space - do I need to upgrade?
I use dropbox occasionally. I have a free account, one I've had for years. This morning I logged in to access some files a friend shared w/me & dropbox will not let me access it unless I upgrade to some "plan". That page is the same page with which I was greeted upon logging in. I'm at about 650 mg of my 2G free account limit. I am not over storage, unless my free account has been somehow restricted/modified. I've tried several times to access the notification to "join folder" from my friend, only to be taken to this prompt:Solved132Views0likes8CommentsWhy is my account full because of shared files?
Hello ! I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files â someone else is paying a fee to store them on Dropbox. Is that an error that Dropbox is asking me to upgrade for accessing the shared files or just a way for Dropbox to get paid twice...?! Thank you for sharing your opinion... :)Solved61Views0likes2CommentsMy storage space is full because of old files. Can I delete them?
Hi - My account keeps saying I am running out of storage, but it is including old files in my account that I can no longer view. Is there a way to delete old files that you cannot view? I deleted my account and then recreated it with the same email, but it still says running out of storage. Thanks.41Views0likes6CommentsReferral shows as ineligible. What can I do?
A coworker sent me a referral. I have a brand new laptop and a new dropbox account. I followed the link in my email and signed up but the referrals page says ineligible. I searched and it suggested I needed to be on a different network, I tried connecting to my VPN and restarted dropbox but no luck. How can I fix this so that my coworker and I get our referral bonus space?60Views0likes6CommentsHow do I locate large files/folders on the web (not laptop)
I have a free version with a limit of 16.3GB. I normally have about 13-15GB in use, so around 85-90%. This morning DB tells me it can no longer sync, and apparently I have used 32.5GB of my allowed quota of 16.3GB! Yesterday I'd only used about 14GB. How can I find out what these files are? Is there any to search (on the web as the laptop can't sync) for files or folders over a certain size? I've no idea what's going on but am now unable to use DB. Any advice gratefully received. PhilipSolved1.8KViews0likes6CommentsStorage limit changed twice in the past 30 minutes
I'm on a free account and have had 6gigs of capacity since 2015 (in 2013 I had some 24 month promotional storage; that ended in 2015 and I've been at 6gigs of capacity since then; I even still have the email that says my account is dropping to 6gigs). I've been at about 5.75gigs of usage for years now. I don't have it connected to backup devices or anything like that. I use it for mostly cold storage of mostly small files. All of a sudden about half an hour ago, Dropbox stopped syncing. I hopped online to see what was up. It said I had a 2gig plan and was over my limit. I clicked around some more trying to get more information and now it's saying I've used up 5.75gigs of my 5.75gig capacity. I suspect surely this has to be an error. Any ideas? Very much appreciated :-)Solved44Views0likes2CommentsExtra Acer promo storage not showing up.
I just got a new computer that came with a 12month 100GB dropbox storage amount. I got an email confirming that I linked it all correctly but their maths is off How do I get the extra 100GB? The email says I've already got it which takes my total to 2.75 which is obviously not correct.13Views0likes1CommentI have deleted all of my Dropbox files and my account is still over-quota.
I have deleted all of my Dropbox files and my account is still over-quota. How can this be corrected? I have deleted all files I can see online and on my desktop and yet I am still over capacity. There is no active backup in place. All posts related to this are shown resolved with zero offering of HOW except the repeated request to look at backups. I have none. Most interesting is that the icon for further information indicates " files added to replay from dropbox do not use storage".... And then this?! (And even with every image removes, every format in type cleared, and each tag tried on its own, as well as ZERO tags, still nothing (also error p (data-testid) What now?33Views0likes1CommentMessage de dépassement mais Dropbox totalement vide...
Bonjour, Je ne peux plus utiliser le stockage Dropbxox car j'ai le message suivant : "Urgent : il nây a plus dâespace libre dans votre Dropbox et sa synchronisation a Ă©tĂ© suspendue" mais j'ai entiĂšrement vider mon stockage Dropbox...il ne reste plus rien dans la dossier et je l'ai Ă©gelement totalement dĂ©sinstalĂ© d'un second ordinateur... J'ai vĂ©rifiĂ© les appareils connectĂ©s et il n'y en a plus (hormis la connexion web) Le site indique malgrĂ© tout "Utilisation de 5,38 Go dâespace sur 5,38 Go". Que dois-je faire pour recouvrer un accĂšs correct svp? Merci Bonne soirĂ©e57Views0likes4Comments