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philipfox's avatar
philipfox
Explorer | Level 4
4 years ago
Solved

How do I locate large files/folders on the web (not laptop)

I have a free version with a limit of 16.3GB. I normally have about 13-15GB in use, so around 85-90%.

 

This morning DB tells me it can no longer sync, and apparently I have used 32.5GB of my allowed quota of 16.3GB! Yesterday I'd only used about 14GB.

 

How can I find out what these files are? Is there any to search (on the web as the laptop can't sync) for files or folders over a certain size? I've no idea what's going on but am now unable to use DB. Any advice gratefully received.

 

Philip

  • Walter's avatar
    Walter
    4 years ago
    Hey there philipfox, thanks for joininig our Community and I'm glad to hear you managed to find the culprit after all.

    Regarding your additional concern, you can calculate the size of your files and folders on our website as outlined here.

    Let us know if you have any more questions, Philip!

6 Replies

  • PARTIALLY SOLVED THANKS

     

    I found that a large folder (8GB) had been added to one of my existing shared folders, though neither of the people I share with were aware they'd tried to share this large folder. No idea why it took my storage from under 16GB to 32GB - looks as it is was double counted. Anyway, I've unshared and deleted it, and back down to 13GB.

     

    I'd still like to be able to search for large files across all of my DB storage using the web version, if it's possible. Thanks.

     

    Philip

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      Hey there philipfox, thanks for joininig our Community and I'm glad to hear you managed to find the culprit after all.

      Regarding your additional concern, you can calculate the size of your files and folders on our website as outlined here.

      Let us know if you have any more questions, Philip!
      • philipfox's avatar
        philipfox
        Explorer | Level 4

        Thank you @Walter  that's helpful. Is it possible to display size of all folders without having to select each one at a time?

         

        And is it possible to order ALL files by size, and thus see, say, all files over 100MB in size in one list, whatever folder they're in (as you can do on Finder on a Mac, for instance)?

         

        Thanks

        Philip

  • giby's avatar
    giby
    Explorer | Level 3

    Hello, I use Firefox on Windows.

    After I hover my mouse to a folder on the right pane, I cannot see the option called "Calculate size" but only Copy, Paste, etc.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey giby welcome to our Community!

      Can you send me a screenshot of the visual that you see on when end, when trying to calculate the size of a folder on our website? 

      If you made sure that these are the steps that you follow on your end, then please try using a different browser, just to see if you get the same results there.

      Keep me posted!

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I have a free version with a limit of 16.3GB. I normally have about 13-15GB in use, so around 85-90%.

 

This morning DB tells me it can no longer sync, and apparently I have used 32.5GB of my allowed quota of 16.3GB! Yesterday I'd only used about 14GB.

 

How can I find out what these files are? Is there any to search (on the web as the laptop can't sync) for files or folders over a certain size? I've no idea what's going on but am now unable to use DB. Any advice gratefully received.

 

Philip

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I have a free version with a limit of 16.3GB. I normally have about 13-15GB in use, so around 85-90%.

 

This morning DB tells me it can no longer sync, and apparently I have used 32.5GB of my allowed quota of 16.3GB! Yesterday I'd only used about 14GB.

 

How can I find out what these files are? Is there any to search (on the web as the laptop can't sync) for files or folders over a certain size? I've no idea what's going on but am now unable to use DB. Any advice gratefully received.

 

Philip

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PARTIALLY SOLVED THANKS

 

I found that a large folder (8GB) had been added to one of my existing shared folders, though neither of the people I share with were aware they'd tried to share this large folder. No idea why it took my storage from under 16GB to 32GB - looks as it is was double counted. Anyway, I've unshared and deleted it, and back down to 13GB.

 

I'd still like to be able to search for large files across all of my DB storage using the web version, if it's possible. Thanks.

 

Philip

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PARTIALLY SOLVED THANKS

 

I found that a large folder (8GB) had been added to one of my existing shared folders, though neither of the people I share with were aware they'd tried to share this large folder. No idea why it took my storage from under 16GB to 32GB - looks as it is was double counted. Anyway, I've unshared and deleted it, and back down to 13GB.

 

I'd still like to be able to search for large files across all of my DB storage using the web version, if it's possible. Thanks.

 

Philip

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:521320_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:521343":{"__typename":"ModerationData","id":"moderation_data:521343","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:521343":{"__typename":"AcceptedSolutionMessage","uid":521343,"id":"message:521343","revisionNum":1,"author":{"__ref":"User:user:364291"},"readOnly":false,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:521320"},"conversation":{"__ref":"Conversation:conversation:521317"},"subject":"Re: How do I locate large files/folders on the web (not laptop)","moderationData":{"__ref":"ModerationData:moderation_data:521343"},"body":"Hey there philipfox, thanks for joininig our Community and I'm glad to hear you managed to find the culprit after all.
\n
\nRegarding your additional concern, you can calculate the size of your files and folders on our website as outlined here.
\n
\nLet us know if you have any more questions, Philip!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2021-05-19T05:17:43.673-07:00","lastPublishTime":"2021-05-19T05:17:43.673-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":1770},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:521317/message:521343","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDUyMTM0NSw1MjEzNDU","node":{"__ref":"ForumReplyMessage:message:521345"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"630","rawBody":"Hey there , thanks for joininig our Community and I'm glad to hear you managed to find the culprit after all.
\n
\nRegarding your additional concern, you can calculate the size of your files and folders on our website as outlined here.
\n
\nLet us know if you have any more questions, Philip!","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:521343_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:521345":{"__typename":"ModerationData","id":"moderation_data:521345","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:521345":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1443419"},"id":"message:521345","revisionNum":2,"uid":521345,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"AcceptedSolutionMessage:message:521343"},"conversation":{"__ref":"Conversation:conversation:521317"},"subject":"Re: How do I locate large files/folders on the web (not laptop)","moderationData":{"__ref":"ModerationData:moderation_data:521345"},"body":"

Thank you @Walter  that's helpful. Is it possible to display size of all folders without having to select each one at a time?

 

And is it possible to order ALL files by size, and thus see, say, all files over 100MB in size in one list, whatever folder they're in (as you can do on Finder on a Mac, for instance)?

 

Thanks

Philip

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":1,"postTime":"2021-05-19T05:26:36.481-07:00","lastPublishTime":"2021-05-19T05:28:29.815-07:00","metrics":{"__typename":"MessageMetrics","views":1713},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:521317/message:521345","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"380","rawBody":"

Thank you @Walter  that's helpful. Is it possible to display size of all folders without having to select each one at a time?

 

And is it possible to order ALL files by size, and thus see, say, all files over 100MB in size in one list, whatever folder they're in (as you can do on Finder on a Mac, for instance)?

 

Thanks

Philip

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:521345_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1535370":{"__typename":"User","id":"user:1535370","uid":1535370,"login":"giby","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-04-17T01:59:39.174-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1535370"},"ModerationData:moderation_data:824837":{"__typename":"ModerationData","id":"moderation_data:824837","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1148275":{"__typename":"User","id":"user:1148275","uid":1148275,"login":"Megan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-22T13:20:35.546-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMTQ4Mjc1LTI1ODQ5aURDMDdCRUZFNTNCQTg3OTY"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1148275"},"ForumReplyMessage:message:824837":{"__typename":"ForumReplyMessage","uid":824837,"id":"message:824837","revisionNum":1,"author":{"__ref":"User:user:1535370"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:521317"},"conversation":{"__ref":"Conversation:conversation:521317"},"subject":"Re: How do I locate large files/folders on the web (not laptop)","moderationData":{"__ref":"ModerationData:moderation_data:824837"},"body":"

Hello, I use Firefox on Windows.

After I hover my mouse to a folder on the right pane, I cannot see the option called \"Calculate size\" but only Copy, Paste, etc.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"164","kudosSumWeight":0,"postTime":"2025-03-03T18:44:36.068-08:00","lastPublishTime":"2025-03-03T18:44:36.068-08:00","metrics":{"__typename":"MessageMetrics","views":15},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:521317/message:824837","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDgyNDg0NCw4MjQ4NDQ","node":{"__ref":"ForumReplyMessage:message:824844"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"174","rawBody":"

Hello, I use Firefox on Windows.

After I hover my mouse to a folder on the right pane, I cannot see the option called \"Calculate size\" but only Copy, Paste, etc.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:824837_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:824844":{"__typename":"ModerationData","id":"moderation_data:824844","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:824844":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1148275"},"id":"message:824844","revisionNum":1,"uid":824844,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:824837"},"conversation":{"__ref":"Conversation:conversation:521317"},"subject":"Re: How do I locate large files/folders on the web (not laptop)","moderationData":{"__ref":"ModerationData:moderation_data:824844"},"body":"

Hey giby welcome to our Community!

\n

Can you send me a screenshot of the visual that you see on when end, when trying to calculate the size of a folder on our website? 

\n

If you made sure that these are the steps that you follow on your end, then please try using a different browser, just to see if you get the same results there.

\n

Keep me posted!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-03T22:01:04.819-08:00","lastPublishTime":"2025-03-03T22:01:04.819-08:00","metrics":{"__typename":"MessageMetrics","views":7},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:521317/message:824844","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"773","rawBody":"

Hey welcome to our Community!

\n

Can you send me a screenshot of the visual that you see on when end, when trying to calculate the size of a folder on our website? 

\n

If you made sure that these are the steps that you follow on your end, then please try using a different browser, just to see if you get the same results there.

\n

Keep me posted!

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