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mark537's avatar
mark537
Explorer | Level 3
5 months ago

Can't add a Dropbox (Beta) location

We are 365 licensed as academic A1 and A3 licenses.  I do not have the option in Word under Open -> 'Add a Place' to select 'Dropbox (Beta)'.  Are our licenses able to use this feature?

  • Hi,

     

    You can still add Dropbox as a place in the Office apps even after Windows update. And if you're interested in co-authoring beta program, you can join the waiting list here.

     

    Microsoft confirmed these are the licenses that support desktop co-authoring:

     

    For Business -

    M365 Business Standard, M365 Business Premium, and M365 Apps for Business

     

    For Enterprise -

    M365/O365 E3 & E5, M365 Apps for Enterprises, M365/O365 G3 & G5

     

    Hope this helps.

    Best regards,

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    mark537 wrote:

    I do not have the option in Word under Open -> 'Add a Place' to select 'Dropbox (Beta)'.  Are our licenses able to use this feature?


    If you've received the Dropbox for Windows update, then adding Dropbox as a place in Office is no longer possible. The new update makes use of the Microsoft Cloud Files API, and the  Microsoft Office Add-in is no longer supported on the Cloud Files API.

     

    • Telxon's avatar
      Telxon
      Explorer | Level 4

      So what's the solution? Is this Dropbox Microsoft Co-Authoring Beta DOA? We can't sync changes as described in the Beta notes? If so, this is the single biggest disappointment we've experienced with Dropbox. They even recently had a webinar promoting what a game-changer this will be -- and it will be  if it does see the light of day.

    • Telxon's avatar
      Telxon
      Explorer | Level 4

      Aha. That's us! We're a Dropbox Teams company and we ARE in the new beta -- which is apparently different than the one you're describing. In fact, I was able to enable the beta for our team after following the instructions we were sent more closely.

      • mark537's avatar
        mark537
        Explorer | Level 3

        So for the rest of us that actually want to use these feature in Windows, how do we get it set up?

  • Choi Hyun's avatar
    Choi Hyun
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Hi,

     

    You can still add Dropbox as a place in the Office apps even after Windows update. And if you're interested in co-authoring beta program, you can join the waiting list here.

     

    Microsoft confirmed these are the licenses that support desktop co-authoring:

     

    For Business -

    M365 Business Standard, M365 Business Premium, and M365 Apps for Business

     

    For Enterprise -

    M365/O365 E3 & E5, M365 Apps for Enterprises, M365/O365 G3 & G5

     

    Hope this helps.

    Best regards,

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