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brunojercenovic's avatar
brunojercenovic
New member | Level 1
3 days ago

I haven't uploaded any files, but Dropbox says my account is full.

dear please help me about dropbox some time ago I installed your basic version. but it is completely unusable and I get a notification that the entire space is filled, even though it is completely empty. can you give me instructions how to solve this problem

Storage space
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 days ago
    brunojercenovic wrote:

    I get a notification that the entire space is filled, even though it is completely empty.

    Have you checked your Backups page? Also, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this:

     

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