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Forum Discussion
Suspended public links
Hello, i'm dropbox user now since 2012 and never had problem with it. Now 5 days ago (5.1.2023) my public links were temporarily (says) suspended for generating too much traffic. I read all about i...
Walter
Dropbox Staff
Dropbox StaffHey dejanDB, sorry to hear you're having issues with this.
Can you please clarify if this is the first time your shared links get banned or if it has happened in the past too?
Did you get an email from Dropbox informing you about this? If so, when exactly?
Let us know what you find and we'll take it from there.
I'm having issues with this too. I'm not sure why I would have been suspended, I hardly use dropbox except to share files for work, and a few things I had saved (not shared) on there around the same time (2015)
- Nancy
Hi rolejarczyk! Did you go through this Help Center article for all the possible reasons this can occur?
I can log a ticket for you to this email address, so that we can check this further.
Also having the same issue on a "professional" account - asked to find out what links have traffic on them and told by support, sorry cant for privacy reasons. Only resolution is to upgrade from single professional account (1Tb daily limit) to 3 user business account (3x cost) to get 4Tb daily limit.
Useless system if it can't tell the users where the issue lies.
