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Forum Discussion
Some files shows 0 byte
So I have some files showing 0 bytes on Dropbox website.
When I try to download individually a file, it's gonna be a 0 byte file and when I try to open it with a text editor it's empty.
When I use an app to synchronise files on Windows with the app, it still show 0 byte et and it's empty.
But If I download the whole folder from dropbox website, the files have the correct size... And I can use them.
It's seems to be only font files for now. (I haven't checked my whole 3To of data yet).
Any ideas to fix it ?
I ran into this same issue, when transferring files from Mac to Windows 11 (in S mode, so I believe that's the reason).
The files are all correct on the Mac side, and I can see the correct file size in the Windows inspector. Just not when downloading them.
Guess it's some kind of security issue?
- Nancy
Dropbox Staff
Hi Typearture! I hope you’re doing well.
Can you please let me know how you transferred your files from your Mac device to your Windows computer? Did you use a third-party app to do this?
Are you seeing the correct file sizes on the Mac desktop app, but not the Windows app? What do you see on www.dropbox.com?
