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Forum Discussion

Screatch's avatar
Screatch
Helpful | Level 5
2 years ago

Sharing is currently suspended

Hello,   I am trying to revive my Dropbox account after years of stagnation (doing the cleanup here at the moment).   However when I tried to share a folder (super innocent, containing just a...
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  • Screatch's avatar
    Screatch
    2 years ago

    This was resolved, thank you folks.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
El1teZombiezHD wrote:

Hello,

 

I too have had this issue pop up and i'm unsure why. 

Any ideas how I can get some support??

 

Thanks

www.dropbox.com/support. 

MediaSound's avatar
MediaSound
New member | Level 2
9 months ago

Hello!

I have this exact problem as well. I'm trying to start a shared one Excel file in Dropbox subfolder, via mobile app or webinterface, but whenever I try to share the link this message pops up: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

 

Please help, how can I fix this issue?

Best regards, P.S.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi MediaSound, is it OK to log a ticket for you to this email address, and further assist?

    • MediaSound's avatar
      MediaSound
      New member | Level 2
      9 months ago

      Hi Nancy, yes please! 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        No problem, MediaSound! Please reply back to my email, when you get the chance.

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