Sorry to hear about the trouble with Selective Sync. Here are some additional steps to try:
Move Dropbox Folder:
Try moving the Dropbox folder to a different location, such as the Library folder. Go to Dropbox Preferences > Sync > Move.
Reindex Spotlight:
Reindex Spotlight to ensure your Mac is recognizing the freed-up space. Go to System Preferences > Spotlight > Privacy, add your hard drive, then remove it to trigger reindexing.
Clear Dropbox Cache:
Delete the contents of ~/Dropbox/.dropbox.cache to clear temporary files that might be taking up space.
Check Storage Usage:
Use a disk space analyzer tool (like DaisyDisk) to see what's consuming space on your hard drive.
If these steps don’t resolve the issue, it might be worth reaching out to Apple for further assistance, as it could be a macOS-related issue.
Sorry to hear you're having troubles using our software me5531 - would you mind elaborating on what exactly is not working for you?
If you want to move your Dropbox files to an external drive you should be able to do so normally supposing the external drive is one of a supported format ( NTFS for Windows, HFS+ or APFS for Macs while it should also work for ext4 on Linux devices) so I would appreciate a screenshot of the error you get, if any that is.
Also, have you heard about Selective Sync which is a great way to free up disk space on any of your connected devices?
Let me know what you find and we'll take it from there. Thank you in advance for your reply.
I need computer directions in simple terms that normal people can understand. I have one file of pictures in Dropbox and now it is saying I need more storage before I can view the next set of pictures which are coming soon. I wanted to move the pictures from Dropbox to an external hard drive without blowing up another laptop. It should be a simple step, but from what I read, no one finds it simple. I don't use an apple product, just a laptop with an external drive. There are 208 pictures in Dropbox (which I don't consider alot) and I can't move them. Help?
So you get an error when you try to move your files from your Dropbox Folder (on your computer) to your external drive, right?
Would you mind sending a screenshot of the exact error message you get so as to send you the most appropriate next steps?
In addition, as you described this, I understand that your account is close to its storage limits. Is this correct? If so, to get your account under quota (or expand its storage) so as to be able to accommodate the next set of pictures as you put it, you can do any of the following:
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how do I move contents of dropbox
\n
\n
i.e my files and photos to an external hard drive
\n
thanks folks
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I need computer directions in simple terms that normal people can understand. I have one file of pictures in Dropbox and now it is saying I need more storage before I can view the next set of pictures which are coming soon. I wanted to move the pictures from Dropbox to an external hard drive without blowing up another laptop. It should be a simple step, but from what I read, no one finds it simple. I don't use an apple product, just a laptop with an external drive. There are 208 pictures in Dropbox (which I don't consider alot) and I can't move them. Help?
","body@stringLength":"605","rawBody":"
I need computer directions in simple terms that normal people can understand. I have one file of pictures in Dropbox and now it is saying I need more storage before I can view the next set of pictures which are coming soon. I wanted to move the pictures from Dropbox to an external hard drive without blowing up another laptop. It should be a simple step, but from what I read, no one finds it simple. I don't use an apple product, just a laptop with an external drive. There are 208 pictures in Dropbox (which I don't consider alot) and I can't move them. Help?
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Sorry to hear you're having troubles using our software me5531 - would you mind elaborating on what exactly is not working for you?
\n
If you want to move your Dropbox files to an external drive you should be able to do so normally supposing the external drive is one of a supported format ( NTFS for Windows, HFS+ or APFS for Macs while it should also work for ext4 on Linux devices) so I would appreciate a screenshot of the error you get, if any that is.
\n
Also, have you heard about Selective Sync which is a great way to free up disk space on any of your connected devices?
\n
Let me know what you find and we'll take it from there. Thank you in advance for your reply.
","body@stringLength":"1348","rawBody":"
Sorry to hear you're having troubles using our software - would you mind elaborating on what exactly is not working for you?
\n
If you want to move your Dropbox files to an external drive you should be able to do so normally supposing the external drive is one of a supported format ( NTFS for Windows, HFS+ or APFS for Macs while it should also work for ext4 on Linux devices) so I would appreciate a screenshot of the error you get, if any that is.
\n
Also, have you heard about Selective Sync which is a great way to free up disk space on any of your connected devices?
\n
Let me know what you find and we'll take it from there. Thank you in advance for your reply.
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If you're not already syncing your files and you just use the Dropbox website, then you'll need to download your files and save them to your external drive. The easier method would be to install the Dropbox client, let it sync all of your files to your computer, uninstall the client, and then move the Dropbox folder to your external drive.","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2017-06-14T04:54:51.068-07:00","lastPublishTime":"2017-06-14T04:54:51.068-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":48556},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:225666/message:225678","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"571","rawBody":"Do you have the Dropbox client installed on your computer? If so, then your files will be syncing to your computer. They'll be in the Dropbox folder. Just copy them to your external drive like you would any other file.
If you're not already syncing your files and you just use the Dropbox website, then you'll need to download your files and save them to your external drive. The easier method would be to install the Dropbox client, let it sync all of your files to your computer, uninstall the client, and then move the Dropbox folder to your external drive.","kudosSumWeight":3,"repliesCount":2,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:225678_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:330246":{"__typename":"User","id":"user:330246","uid":330246,"login":"Jane","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-12-02T02:31:15.308-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMzAyNDYtNjA5OGkyNTA4MEQ2QjA4QTk0RjQ3"},"entityType":"USER","eventPath":"community:mxpez29397/user:330246","rank":{"__ref":"Rank:rank:26"}},"User:user:469105":{"__typename":"User","id":"user:469105","deleted":false,"uid":469105,"login":"TominAZ","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-08-22T16:45:43.852-07:00"}},"ForumReplyMessage:message:238173":{"__typename":"ForumReplyMessage","uid":238173,"id":"message:238173","revisionNum":1,"author":{"__ref":"User:user:469105"},"readOnly":true},"ModerationData:moderation_data:238265":{"__typename":"ModerationData","id":"moderation_data:238265","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:238265":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:330246"},"id":"message:238265","revisionNum":6,"uid":238265,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:238173"},"conversation":{"__ref":"Conversation:conversation:225666"},"subject":"Re: move contents of dropbox to external hard drive","moderationData":{"__ref":"ModerationData:moderation_data:238265"},"body":"
Welcome to the Dropbox Community, let's look into that together!
\n
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Please keep in mind that as a rule of thumb we recommend choosing a location for the Dropbox folder on the same hard drive as your operating system, since Dropbox won't work correctly if the Dropbox folder becomes inaccessible, which can happen if it's located on an external drive that gets disconnected.
\n
\n
Should you decide to go per this option regardless, though, please follow these steps.
\n
\n
Of course, we’re always here if you need further assistance!
Welcome to the Dropbox Community, let's look into that together!
\n
\n
Please keep in mind that as a rule of thumb we recommend choosing a location for the Dropbox folder on the same hard drive as your operating system, since Dropbox won't work correctly if the Dropbox folder becomes inaccessible, which can happen if it's located on an external drive that gets disconnected.
\n
\n
Should you decide to go per this option regardless, though, please follow these steps.
\n
\n
Of course, we’re always here if you need further assistance!
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Warm regards,
\n
JaneA
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[mod edit 2023, updated Help Center link]
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move contents of dropbox to external hard drive","moderationData":{"__ref":"ModerationData:moderation_data:294320"},"body":"
So you get an error when you try to move your files from your Dropbox Folder (on your computer) to your external drive, right?
\n
Would you mind sending a screenshot of the exact error message you get so as to send you the most appropriate next steps?
\n
In addition, as you described this, I understand that your account is close to its storage limits. Is this correct? If so, to get your account under quota (or expand its storage) so as to be able to accommodate the next set of pictures as you put it, you can do any of the following:
So you get an error when you try to move your files from your Dropbox Folder (on your computer) to your external drive, right?
\n
Would you mind sending a screenshot of the exact error message you get so as to send you the most appropriate next steps?
\n
In addition, as you described this, I understand that your account is close to its storage limits. Is this correct? If so, to get your account under quota (or expand its storage) so as to be able to accommodate the next set of pictures as you put it, you can do any of the following:
Move files that don't need to sync out of your Dropbox folder.
\n\n
Let me know how this goes!
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Copy Dropbox files to external hard drive - Dropbox Community
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