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Forum Discussion
gaurav_gamezop
2 months agoExplorer | Level 3
Files on my Dropbox desktop app on Mac 15.1 are not syncing elsewhere
Dear Community members, I have been using Dropbox Plus for the last 4-5 years without any issue. In the last month or so my files have gotten stuck and won't sync.
I primarily use Dropbox on my Mac, but also need to view files on my Android device. More importantly, my team members are also unable to access files I place on Dropbox on my desktop.
I have tried Quitting Dropbox and re-lauching as well as restarting my Mac. However, those don't seem to be working at all. In fact I updated my MacOS from 13.2 to 15.1 thinking that may help, but no.
Will be grateful for your support.
- MarkSuper User II
What does Dropbox say when its open if you hover your mouse over the icon on the status bar?
- gaurav_gamezopExplorer | Level 3
Hello Mark, here is what I see:
Dropbox 211.4.6008
Indexing 374 files...
- MarkSuper User II
So, it seems stuck at that. Have you tried restarting the computer?
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