Learn how to make the most out of the Dropbox Community here 💙!
I changed my user name after installing the Dropbox app and now it won't launch
I have a new laptop (MacBook Air - M4), running the latest Sequoia. I migrated everything over from my former system, which included Dropbox. Day-1, all was running fine. Day-2, I needed to change the names of the System Users. I followed the instructions from Apple, which includes changing the home folder name in "Users" and then the corresponding account name field(s) in System Settings, Users & Groups, The home folder path on Day-1, with the original name, was /Users/keri_1/ On Day-2 -- after the renaming -- the new (& current) home folder path is /Users/keri/ Now when I launch DropBox, it is looking for this path to grant permissions: /Users/keri_1/.dropbox and immediately gives the message that "Dropbox needs to change permissions for the Folder: /Users/keri_1/.dropbox" which it cannot find since that path name no longer exists. Clicking OK, the next message I get is "Couldn't start Dropbox" and it shuts down. How do I get DropBox to correct the path it is trying to use? I have contacted Support and we have exchanged several emails, including some Terminal commands to run, which did not correct this issue.
I keep getting a repeated message: "Untitled (macbook Pro's conflicted copy 2025-02-09)".
I keep getting a message starting with " Untitled (macbookPro's conflicted cope 2025-02-09". etc, it repeats over and over and over and I cant get rid of this, as I dont understand why it's happening, can anyone advice me?Enable create and rename folders/files on MacOS Dropbox application for admin users
After a recent dropbox update, at the top level, admin users are unable to create and rename files on their desktop dropbox application for Mac users (OS version: Sequoia 15.3.2). This slight change has made it more of a hassle to use the desktop app, it makes it appear obsolete to be honest. My team needs a number of folders to created frequently as we get new cases quite frequently. After the new update, as the admin user, I have to navigate to my web browser in order to create a folder and then come back to my desktop app to add all the relevant documents into that folder. If I make a mistake in the name of the folder, I can't change the name of the folder I have to go back to web browser, find the folder and then change it from there. It is such that even as an admin user on my computer, when I go to unlock the folder at the top level to give me read and write access, it automatically switches back as it is something that has been enabled from the software and not the user end. I could see the justification for having this restriction for non-admin users but for admin users whose job description requires the creation and modification of top level files, it has added an additional step in work flow that is cumbersome. In the past, all these could be done directly from the desktop app. I would like to request that the feature be put back as it was. The new change is not user friendly at all.
Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.
Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your stupid popup shows up and drag and drop doesn't work. This worked PERFECTLY in the past and there was NO reason to touch this functionality. Why are you taking this feature away from us???
Why can't we still open shared links directly via the desktop app on macOS?
This used to be possible. Why is it no longer a feature? 2 years ago? Come on Dropbox! I love dropbox, it's such a great app but the functionality which used to be there and now is no longer makes our lives so difficult! We have to send screen grabs with the location of files to our colleagues, because the web link is pointless. Users need a link to with mac os or explorer integration. 😬😬
