You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Does the file request upload size limit affect trial plans?
The documentation states the following, but despite multiple attempts to upload a 250GB file through the file request feature, it consistently results in an error and the upload does not complete. Since we are currently conducting a Proof of Concept (PoC) and using the Dropbox Business Plus Trial plan, could this limitation be due to the trial version? Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can receive files up to 250GB in size. Link to the documentation
Feedback on sync icons on macOS
I've been in contact with support about what I was convinced was a bug. But they are suggesting it's expected behavior. Before, if you had a folder with some files still syncing to the cloud, the icon on the folder would show a sync-in-progress-icon. Now it's showing a green checkmark. This makes me very confused every time. I think the icon on the folder should reflect the fact that not all files have been synced to the cloud.
Show Upload Speeds
This used to be possible on a mac. In the menu bar you could click the dropbox icon and it would show you the speeds of your upload. Now it just says "syncing" but that isn't nearly as helpful. It would be much more helpful to restore the progress bar and the upload speed. As this used to be a feature, I don't know why it was removed. It was very helpful. Oftentimes I need to be able to tell clients how long something will take to upload, but I cannot do this as I once did. Also, I don't know if this is a bug of my system or how it is for everyone (I'm on macOS Sequoia), but there is no upload progress meter. The file uploading either says "waiting to sync" or "synced" with nothing in between. Per the above it would be helpful to have a progress meter that works. I should say all of this in regards to basic syncing.
I'd like to sync my Dropbox files both on an internal and external drive.
Hello, Feature: the ability to sync Dropbox folders to two separate locations on the same device. Here’s my use case: The Problem I work on a laptop with limited internal storage, which makes it impossible to sync all my Dropbox files locally. I do use Selective Sync to only download the folders I need. However, I often find myself needing access to unsynced files. This creates a workflow which is fairly tedious: I have to search for the file via the Dropbox web interface, which neither quick or the easiest to navigate, especially when multiple versions of a file exist, and there's no previews. After downloading the file, I extract what I need (I’m works as a graphic designer, so this often means copying a single element). I then delete the file. This happens often enough, and it's not only tedious, but time-consuming too. What I’d love is the ability to sync Dropbox to two locations on the same device: Location 1: My laptop’s internal hard drive, with Selective Sync enabled. Location 2: An external hard drive that syncs all (or most) of my Dropbox content, acting as a complete backup. This would allow me to: Use my laptop’s internal drive for day-to-day work with the files I access frequently. Quickly retrieve any unsynced files from the external drive without needing to download them manually from the web interface. Avoid having to carry the external drive around all the time. I could keep it connected at home, and use the laptop’s synced folder when working elsewhere. I’ve tried to come up with alternatives to this to mimic it, like: Move the Dropbox folder entirely to an external drive. This frees up space on the laptop, but makes the external drive essential for any file access. Use two Dropbox accounts. One account could sync to my external drive, and another to my laptop. However, keeping them in sync requires additional tools or manual effort, which complicates things, and I'm not even sure it's possible either. Manually copy files between devices. This is, again, tedious and error-prone, especially for large or folders I work in often. Am I missing something obvious here, or is there a third-party tool or workaround that could achieve this setup or something close enough?Our old computer crashed and the one we're using now is trying to sync old files.
Our computer at work crashed unexpectedly. My Dropbox account which I use for work has 2 shared folders. We are now up and running on a back up computer that I had used Dropbox on previously (4 years ago) I am now having trouble with them syncing. It is telling me that I am out of storage because it is trying to sync items between our folders that have been moved and deleted over the past 4 years. It shows I'm still logged into DB on that old computer, but we can't access it to log out. Should I uninstall on this computer and try reinstalling, or do I delete access to the old computer although that is where the most up to date items are and then uninstall and reinstall and hope that it will all sync? I'm at a loss and don't' want to lose all this work.Where is the chat box???
Seriously...i dont' see it anywhere. I had two questions/issues (other than not being able to find the chat box). I mainly trying to download 4 new folders to my computer to do some video editing: in Selective Sync, i select the "select folders" button, and then it says, "Couldn't load your folders right now. Try again later." when i got to the online DB folders, i also can't find an option to make them available offline. So...kinda stuck right now. My next try is to just select the online folder and click, "Download"...or maybe that's just the way to do it now???How to show a folder for team members in file explorer
Hi all, I promise I have been trying to figure this out from the community, but still can't work it out. A project folder was moved from one location in File Explorer to the other - all good and was fine last time I checked.Someone has since renamed it, but again, seemed to be all good. Now no one in the team (12 of us) can find it on File Explorer - it's disappeared and no one knows why and is worried it's been deleted. I thought let me have a look on Dropbox to see if it's still there - it iss. Phew. But now I can't work out how to get it back. A normal project folder which we can all see looks like this in Dropbox on the 'who can access / modified' side: The problem folder has the above 3rd icon missing 'open in file explorer': Any help appreciated, thank you!
