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Forum Discussion
katie63
23 days agoExplorer | Level 3
My desktop app isn't syncing today.
Dropbox was syncing automatically yesterday. Today, it is not. I do not see an option to "refresh". As usual, the help instructions don't work because the options don't exist. https://help.dropb...
Megan
23 days agoDropbox Staff
Hey katie63, let's jump right into this!
Would you mind clarifying your current OS, along with the Dropbox version you're using?
Also, from the Help Center article you provided above, can you check the app's current syncing status, and let me know more?
Keep me posted, and we'll take it from there!
- katie6323 days agoExplorer | Level 3
Windows 10 Pro
Dropbox v 210.4.4854
This does not make sense; from the Help Center article you provided above, can you check the app's current syncing statusDropbox is still not syncing automatically with my desktop folder
- Megan23 days agoDropbox Staff
Hey katie63, thanks for the info!
Do you see a little Dropbox icon next to your WiFi on your task bar? If so, would you mind hovering your mouse there and letting me know the app's status right now?
Also, we have a new stable build out at the moment. Can you update your app, and let me know how it goes?- katie6323 days agoExplorer | Level 3
Thanks, but there is no Dropbox icon on the taskbar.
Is the Share Build a beta? Hesitant to download any version with more bugs than I have now.
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