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Forum Discussion

gaurav_gamezop's avatar
gaurav_gamezop
Explorer | Level 3
2 months ago

Files on my Dropbox desktop app on Mac 15.1 are not syncing elsewhere

Dear Community members, I have been using Dropbox Plus for the last 4-5 years without any issue. In the last month or so my files have gotten stuck and won't sync.   I primarily use Dropbox on my...
Desktop
Mac
Sync
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

What does Dropbox say when its open if you hover your mouse over the icon on the status bar?

  • gaurav_gamezop's avatar
    gaurav_gamezop
    Explorer | Level 3
    2 months ago

    Hello Mark, here is what I see:

     

    Dropbox 211.4.6008

    Indexing 374 files...

     
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 months ago

      So, it seems stuck at that. Have you tried restarting the computer? 

      • gaurav_gamezop's avatar
        gaurav_gamezop
        Explorer | Level 3
        2 months ago

        Yes, restarted the laptop multiple times and also tried quitting Dropbox multiple times.

         

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