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Forum Discussion

gaurav_gamezop's avatar
gaurav_gamezop
Explorer | Level 3
13 days ago

Files on my Dropbox desktop app on Mac 15.1 are not syncing elsewhere

Dear Community members, I have been using Dropbox Plus for the last 4-5 years without any issue. In the last month or so my files have gotten stuck and won't sync.   I primarily use Dropbox on my...
Desktop
Mac
Sync
Mark's avatar
Mark
Icon for Super User II rankSuper User II
13 days ago

What does Dropbox say when its open if you hover your mouse over the icon on the status bar?

  • gaurav_gamezop's avatar
    gaurav_gamezop
    Explorer | Level 3
    13 days ago

    Hello Mark, here is what I see:

     

    Dropbox 211.4.6008

    Indexing 374 files...

     
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      13 days ago

      So, it seems stuck at that. Have you tried restarting the computer? 

      • gaurav_gamezop's avatar
        gaurav_gamezop
        Explorer | Level 3
        13 days ago

        Yes, restarted the laptop multiple times and also tried quitting Dropbox multiple times.

         

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