We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Judy12159's avatar
Judy12159
Helpful | Level 7
2 years ago

Dropbox Backup: Desktop and Desktop(1) ?

I don't know whether I'm posting this in the right place, but in my Dropbox Backup I have Desktop and Desktop(1). Is there a reason for that? If not, can I delete Desktop(1) and, if so, how? TIA...
Computer Backup
Delete
Desktop
Dropbox Backup
  • Jay's avatar
    Jay
    2 years ago

    That's correct, to store all your files you had before, it would need more than 2 GB of quota. 

     

    From what you posted, you currently have 2 TB, since you're most likely on a Plus plan, so you should have enough quota currently to store them.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Judy12159, let's jump right into this! 

 

Do you check online on your Backup page, when you see this? If you check locally inside your Dropbox folder do you see the same thing? 

 

If so, are both of these folders identical when it comes to the content in them? 

 

Keep me posted! 

  • Judy12159's avatar
    Judy12159
    Helpful | Level 7
    2 years ago

    Now I'm having a problem finding them. 🙃 Could you remind me how to get to my Backup page?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi there and sorry to jump in here, but I wanted to mention that you can simply click on this link or navigate to your backups page manually from the dotted icon on your upper left corner Judy12159 

       

      I hope this helps!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!