You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
chtyehimbawm
3 years agoNew member | Level 2
Blank Screen Sharing Link
Hey everyone!
Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.
Any tips?
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
- SestzeNew member | Level 2
Having the same issue replicated across Firefox/Chrome, along with both other users and anonymous users. Only way I can view a file I am sharing is by accessing my own dropbox account.
This worked yesterday (4/18/2022), but not today.
- kjomediaNew member | Level 2
I'm getting the same issue!
- HikikomoriNew member | Level 2Same Issue Here
- insulation1New member | Level 2
Same issue on my end, Dropbox please assist or fix.
- rmurphNew member | Level 2
When I click a Dropbox link, it just loads a blank page. I've tried on two computers and three different browsers.
- insulation1New member | Level 2
Same issue here, Dropbox links are broken... needs to fix the links ASAP
- wedoaestheticNew member | Level 2
same issues here
- SClarke-BRENew member | Level 2
This is true for me too at the moment
- cm2022New member | Level 2
Same issue.
- cm2022New member | Level 2
Same issue.
- TytoHelpful | Level 6
Same issue here. We are a photography company that delivers photos to clients via Dropbox link, our clients are not able to access the photos they paid for now. This is really bad for our business. Any solutions?
- ktoferNew member | Level 2
Same issue as well.
- alleazzuNew member | Level 2
Same here - PDFs open for me, but not mp3s
- BennyENew member | Level 2
All shared links that I created in the last few days are now coming out blanks.
The links works if you are logged into Dropbox account but not showing to all my clients who needs to view the files.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!