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Forum Discussion
Blank Screen Sharing Link
Hey everyone!
Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.
Any tips?
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
When I click a Dropbox link, it just loads a blank page. I've tried on two computers and three different browsers.
Same issue here, Dropbox links are broken... needs to fix the links ASAP
same issues here
I to have the same issue.. browser debugger is showing many security violations... this is a dropbox support issue!
This is true for me too at the moment
All shared links that I created in the last few days are now coming out blanks.
The links works if you are logged into Dropbox account but not showing to all my clients who needs to view the files.
- Megan
Dropbox Staff
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
Thanks Megan. everything seems to be working perfectly now!
We seem to be having this issue again. Started out with content not showing, but now a full blank screen. Shortening the URL seems to resolve it, but any time a link is clicked from a comment notification, only a blank screen will appear.
This is happening to me. I can access photos on my phone, but they will not populate on my PC using Firefox or Chrome. The sender has resent new links and it is still not working.
- Hannah
Hey NewCloverleaf, sorry to hear about this.
Do you have any security apps or extensions that might be blocking the Dropbox website?
If you open the link from an incognito window, do you see the same?
Same issue on my end, Dropbox please assist or fix.
Same issue.
Having the same issue replicated across Firefox/Chrome, along with both other users and anonymous users. Only way I can view a file I am sharing is by accessing my own dropbox account.
This worked yesterday (4/18/2022), but not today.
I'm getting the same issue!
- Same Issue Here
Same issue here. We are a photography company that delivers photos to clients via Dropbox link, our clients are not able to access the photos they paid for now. This is really bad for our business. Any solutions?
Same issue as well.
