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Forum Discussion

Javeon's avatar
Javeon
New member | Level 2
2 years ago

proper cr3 preview

Please allow cr3 (.cr3,_cr3) file previews to be viewed before clicking on the file. And when you do click on the file you get a picture that has black borders and a terrible hazy look to it with the colors all messed up. This file type is the raw file for canons most popular line of cameras currently and it has been out for years, it's crazy that a online storage company as big as dropbox still does not support this. I'll have to switch to another storage if this does not change as it makes my work flow be a much less smooth process. And simply viewing files with no intention of downloading in order to save space is now impossible without switching file format (which would defeat the purpose of raw shooting). for reference I've attached 2 screenshots. one showing the file in my windows photo viewer and another viewing through dropbox

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Javeon, thanks for posting this.

     

    We really appreciate your feedback here.

     

    I'll make sure to pass your comments along to the team.

     

    If you need anything else, just let us know.

     

    Have a great day!

    • nkiergaard's avatar
      nkiergaard
      New member | Level 2

      I too would benefit greatly from the CR3 files being supported correctly like the CR2.

  • Pervez's avatar
    Pervez
    Explorer | Level 3

    I would like to add into this seeing as how this probably qualifies as a preview feature, CR3 files do not show Metadata similar to the other image types (ARW, CR2, NEF, JPG, etc.)  This is an incredibly important feature for my company to operate with certainty of file integrity and completeness.