We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Peter1001's avatar
Peter1001
Explorer | Level 4
2 years ago

Outlook Emails

I am new to Dropbox. I have uploaded Outlook Emails to Dropbox. I can open them on my windows PC, but I cannot open them on my Galaxy Android. The "Open with..." window gives me only the File Command...
Android
emails
Mobile
Preview
upload
View
  • Rich's avatar
    Rich
    2 years ago
    Peter1001 wrote:

    I wasnt prepared for this and dont really like the idea. ... Dropbox really doesnt seem a good alternative for my usage.

    Mark is correct here; it's not the service you're using, it's that you don't have an application on your device that can open the files. Outlook uses a proprietary message format (messages are saved as .MSG files) and they can't be opened by just any program. If OneDrive can read them natively then I suspect that Microsoft programmed it that way since both products are created by Microsoft.

     

    The simple solution is to get a program on your device that can open .MSG files, then it won't matter what service you store them on.

Peter1001's avatar
Peter1001
Explorer | Level 4

Hi Mark, thanks for the info. I wasnt prepared for this and dont really like the idea. I am moving away from Onedrive, which lets me view emails on the PC as well as mobile/notepad. Dropbox really doesnt seem a good alternative for my usage. Same problems with sync.com. Is the only alternative gmail/google drive if one wants to store emails in a folder and view it on the go?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Peter1001 wrote:

I wasnt prepared for this and dont really like the idea. ... Dropbox really doesnt seem a good alternative for my usage.

Mark is correct here; it's not the service you're using, it's that you don't have an application on your device that can open the files. Outlook uses a proprietary message format (messages are saved as .MSG files) and they can't be opened by just any program. If OneDrive can read them natively then I suspect that Microsoft programmed it that way since both products are created by Microsoft.

 

The simple solution is to get a program on your device that can open .MSG files, then it won't matter what service you store them on.

  • Peter1001's avatar
    Peter1001
    Explorer | Level 4
    2 years ago

    Thank you Mark and Rich, got it!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!