You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ilyasnsir
11 months agoNew member | Level 2
Gifs sometimes don't animate at all, or if they do, they are very slow.
I have the problem that gifs sometimes don't animate at all, or if they do, they are very slow. (much slower than the original)
I have an Iphone 15 Pro and using the App. (It works perfectly on th...
blablablablabla
11 months agoNew member | Level 2
I had same problem and came up with 2 solutions:
- Click on the info button to bring up info about the image. Wait for it to load. Go back to the file list. Open the image again and it should work now.
- Enable "make available offline". This is the best solution as you can download an entire folder.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!