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Forum Discussion

Viratvicky's avatar
Viratvicky
New member | Level 2
3 years ago

Downloading Large files

How to download large folders, when I click the download button, it was not worked, instead of saying this on the top corner 'this zip file is too large'


  • Viratvicky wrote:

    How to download large folders, when I click the download button, it was not worked, instead of saying this on the top corner 'this zip file is too large'


    In order to download a folder as a Zip, it needs to contain less than 20GB of data and fewer than 10,000 files. If the folder is larger than either of those, you'll need to download the files within the folder individually, or use the Dropbox application on your computer and let the folder sync to your drive.

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Viratvicky wrote:

    How to download large folders, when I click the download button, it was not worked, instead of saying this on the top corner 'this zip file is too large'


    In order to download a folder as a Zip, it needs to contain less than 20GB of data and fewer than 10,000 files. If the folder is larger than either of those, you'll need to download the files within the folder individually, or use the Dropbox application on your computer and let the folder sync to your drive.

     

    • james spach's avatar
      james spach
      Explorer | Level 3

      I have a client that has posted very large media files (2-300gb) to his server and shared them with me. They won't download. dropbox support suggest I take them out of the folder and download them individually - we're not talking folders, these are stand alone files. How do I fix this?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi james spach, welcome to our Community! 

         

        How did he share these files with you? Did he use a File Transfer, shared link or shared folder

         

        Also, do you get any specific errors when trying to download the content? And if yes, what is the error? 

         

        Let me know, and we'll take it from there! 

  • peterhorgan's avatar
    peterhorgan
    New member | Level 2

    Hi All,

     

    I just started a new job a few weeks ago and inherited all the folders, data, etc. from the previous employee that had my position. There is one folder in particular that I really need and it's massive. It's one zipped folder that's 184 gigs. I've tried to simply download it a few times and it's quit about halfway through a couple of those times. I imagine there's got to be an easier way to retrieve this folder and extract it all once it's downloaded. 

     

    Any help on the best/most efficient way to get this thing downloaded and unzipped?

     

    Thanks!

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      What Rich suggested in this case, is right, peterhorgan, and thanks for reaching out!

       

      This is a pretty large folder, so you won't be able to download it through our website at once.

       

      You can either download the files in smaller batches, or sync the folder using the Dropbox application.

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