You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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7833 TopicsHow to return all files to offline?
I was having sync troubles so to save hard drive space I went to App/Preferences/Manage and selected all to be online. According to the app “…saves hard drive space. Files will still appear on your computer…”. But now the list is empty, and I can't figure how to return them to offline. Dropbox is not behaving according to your help files. All files sync but the online/offline/sync icons are not working, all files are either completely on my computer or not. (Backup works ok, the files sync but are completely on my computer - but that's how Backup works.) I have tried: Fresh install - restart - force quit in Activity Monitor - restarted Finder - no solution.78Views0likes23CommentsDropbox icon not displaying current files/folders when clicking on the Dropbox icon in the menu bar
Since the last few days, the Dropbox icon in the menu bar (MacOS) has stopped displaying files and folders. As soon as I type "files or folders" in the search bar, it displays all contents. Any changes I make (add / delete) are reflected when I use the search bar. I've tried various solutions suggested by Dropbox and other posts on the net, including uninstalling and reinstalling but nothing works. Any assistance would be appreciated.42Views0likes8CommentsMy files sync as online-only, but I need to make them available offline. How do I do this?
I keep virtually all my files on drop box so I have them continuously backed up. I have about 700gb of data used for this. I just bought a new computer with windows 11 and after getting drop box up and running it appeared that all my stuff was synced up. I thought it was going to take several house to copy over that much data but it only took about 20 minutes. Now I am discovering that many of my file are actually "off line" and when I open them I have a lag waiting for the file to come over the internet. I often have a need to use my computer when there is no internet connection and I must have all my file available on my C drive. How can I get all my files onto my c drive? Is this something that is actually happening in the background and I am just not seeing it? (I only got it working yesterday)9Views0likes2CommentsPossible bugs with Photo Files when selecting content inside the Dropbox folder.
Windows 11 Pro, OS build 22631.4602 Dropbox v214.4.5217 1) When I double click a photo to open it / download it locally within Dropbox in File Explorer it auto downloads the 2 photos to the left and 2 photos to the right. It doesn't happen every time, not exactly sure what the trigger is. 2) In a large folder with lots of photos if I right click to set as desktop background it works but jumps the placement of the scroll wheel to the top, losing my place within the folder.9Views0likes1CommentConfusion after migrating to Sequoia on new Mac
I just migrated my MacBook Pro running Sonoma to a Mac Mini M4 running Sequoia. The migrated Dropbox app wouldn't open so I trashed it and downloaded a new one. On the MacBook Pro my Dropbox appears under Locations. It appeared in the same place after migrating to the Mac mini, but when I logged into my DB account on the Mac mini, it created a Dropbox folder in Favourites. The one under Locations now says "This is an unlinked Dropbox." Can I now trash this? Is it right that DropBox is now a Favourite folder? The new Dropbox (in Favourites) is Online Only. This is a shared Dropbox and contains GBs of folders I don't need regular access to, but a couple that I do. As far as I can see I can only get these folders by downloading the whole Dropbox, which I really don't want to do. (And I don't want to use Selective Sync because I occasionally need a file from one of the folders that are Online Only.) I've been managing all this with Dropbox's Finder contextual menus, but they don't appear on the Mac mini. I don't know where the Dropbox Finder extension should appear in Sequoia, but it doesn't appear in System Setting>Extensions>Finder. In my account at Dropbox.com, Dropbox System Extension is enabled. Can you help me sort out this mess?Solved86Views0likes11CommentsDropbox stuck uploading and downloading on Windows
Dropbox has been happily working in the background for several years, keeping a useful backup of my important data, which I store in a folder named "Dropbox". However, without me noticing it stopped working about two weeks ago, so all the work I have done since then wasn't backed up. When I realised this I hovered on on the Dropbox icon at the bottom-right and it says "Indexing 40,023 files, Uploading 19,948 files, Downloading 23,138 files". I left it for several hours but nothing changed. Resource Monitor shows the Dropbox.exe is using 18% of CPU resourced and constanlt reading and writing file on the hard drive. I read that a possible solution is to open Dropbox >> Preferences >> Accounts, press Alt anywhere in the window then Fix Hardlinks and Fix permissions, but that makes no difference. I also tried re-booting the machine but that made no difference either. In desperation I uninstalled Dropbox then re-installed it. However, that was disasterous! it downloaded all my data from the cloud (which was several weeks out-of-date) and loaded it onto my laptop with today's date! Fotunately in many cases it retained the original folder, renamed named "xxx - copy" and created a new folder "xxx" with the downloaded data. I had to look through all my Dropbox folder, deleting each "xxx" folder and renaming "xxx - copy" to "xxx". Fortunately I also do a local backup every night of most of the folders in my Dropbox folder so I was able to restore some of my data from that. However, even after that the original problem still persists so Drobox isn't backing up. A further issue is that although I have set Dropbox preferences to Open Dropbox upon startup, it doesn't open at startup. Furthermore when I checked Startup Apps in Windows Control Panel it shows Dropbox as disabled. I re-enambled it, but next time I re-boot it is disabled again. What's gone wrong with Dropbox! How do I get it working again?48Views0likes7CommentsDropbox app is stuck on "starting" endlessly.
Hello, since Weeks i have the same Problem on my Windows Desktop App. Dropbox ist starting after reboot but it loads endlessly.... nothing happend I tried... Deaktivate Antivirus completley Reboot several Times Reinstall the App 6 times.. Remove all devices in Account but nothing changed... i always have the same bug maybee you have a solution for me... Best Regards!37Views0likes3CommentsRe: Stable Build 214.4.5217
Family Room icon is missing on Mac, and when viewed under Get Info, the icon flickers on and off. Have tried: - Turning folder off entirely via selective sync, then back on - Making folder online-only - Downloading entire folder Here's a link to a screen recording: link removed to avoid traffic.26Views0likes1CommentAfter a system restore, it seems that I now have two Dropbox folders. Can I delete 1?
After messing about with file restore, I ended up having to run system restore to undo my poking. This has left me with 2 copies of Dropbox 1 renamed to Dropbox (Old), all the files appear to be there in both, so Can I just delete 1? and if so does it matter which. Cheers Bill20Views0likes2Comments