We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Pattiac
3 days agoNew member | Level 2
Why is there picture rotation when importing files into Microsoft Photo Editor from Dropbox?
I shared a link to my dropbox for a file with photos. The person I shared it to opened the file in Microsoft Photo Editor, All the pictures were rotated 90 degrees from their orientation in dropbox. Is there something I can do to make sure this does not happen?
- PattiacNew member | Level 2
The orientation is fine in Dropbox.
If I download them, and look at them on my computer, they are fine.
Not so for my teacher.
I share them to her via a link. I assume she downloads them from there.
- MeganDropbox Staff
Hey Pattiac, let me also jump in here!
If the rotation changes after she downloads the content, then I'm assuming it may have something to do with the third-party app she's using when previewing her content.
Does she have a different one that she can try opening the content with?
Just to confirm: when she's previewing your link online, the content shows with the correct rotation, right?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!