You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Desktop
7666 TopicsMS Word no long "likes" documents stored on external Dropbox locations (Mac OS 10.15 Sequoia)
So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to edit and save a Word document to the Dropbox location, I get a dialog box with "Check to make sure the removable drive containing this file is still available." It then renames the file to a temporary file name (e.g. .~WRD1234) and then brings up the File Save As dialog box. The whole thing repeats if I try to give it a new name. I've reindexed my Dropbox folder, removed the MS word cache, etc. etc. I'm on client build v212.4.5767. I did not see this behaviour with previous versions of Mac OS, so I'm assuming something broke with the update. Anyone with any ideas?17Views0likes3CommentsThe Dropbox icon is gray in my menu bar and the desktop app won't start.
Dropbox for mac: menu bar icon is gray and when I click it the animation starts but my desktop app never starts or connects. This has now happened on two macs. I've tried everything. Can still access my dropbox on the web. I want to upgrade but not when this is happening. Help!48Views0likes6CommentsFeedback on sync icons on macOS
I've been in contact with support about what I was convinced was a bug. But they are suggesting it's expected behavior. Before, if you had a folder with some files still syncing to the cloud, the icon on the folder would show a sync-in-progress-icon. Now it's showing a green checkmark. This makes me very confused every time. I think the icon on the folder should reflect the fact that not all files have been synced to the cloud.I do not want to see suggestion notifications on the desktop app
Please please stop bugging me with suggestions everywhere all the time! Could we just have a clean interface without constantly being distracted by suggestions of different features. Just put that information in a newsletter that I can opt out from.Dropbox isn't syncing files between my old and new Windows computer.
Three days ago, I added Dropbox to a new ASUS Zenbook (Windows 11). Since then, no files have been updated on the ASUS although I have changed files on an old (Windows 10) Dell XPS. I tried uninstalling/reinstalling Dropbox on the ASUS, which erased/restored the Dropbox folder, but the files are still 3 days old. The Dropbox icon in the ASUS taskbar says the files are up to date. But they are not. Likewise, any changes or added files I make to ASUS Dropbox do not show up on the Dell. On both computers, the Dropbox file is stored on the local desktop (not on OneDrive). I have added exceptions to my firewall (although it has allowed restoring the 3-day old Dropbox folder) but I cannot get recent file changes. From https://help.dropbox.com/sync/check-sync-status "How to sync a file or folder ... 3. Right-click the file or folder. 4. Click Sync next under Quick Actions." I do not see Quick Actions. So, I tried "View on Dropbox.com" for 2 recently changed files. This showed the files as they were before I made changes from the Dell 2-3 hours ago. These match the old version I see on the ASUS. Because sync is not working, I must resort to copying files via a thumb drive. Please HELP! [removed per Community Guidelines]Solved40Views0likes7CommentsCan't access dropbox website on laptop
Hi there, I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing the website on my phone, which is also connected to my home network, so I reckon that rules out a network issue. The error I get on Chrome says: "This website can't be reached. www.dropbox.com refused to connect. ERR_CONNECTION_Refuses" I've searched the forum but none of the suggestions have helped. Hope someone can! Thanks.Solved4.5KViews0likes11CommentsCan't see "Show Dropbox as a save location in Microsoft Office"
I have installed Dropbox and Microsoft Office 365 on a new Windows 11 laptop. The option to 'Show Dropbox as a save location in Microsoft Office' is not shown in the Preferences - General settings box as it should be. I have a couple of older machines, Windows 10 and Windows 11, and the option is shown in those. Any suggestions as to a fix will be most welcome.34Views0likes5CommentsThe Dropbox desktop application will no longer be supported for Windows 7, 8 and 8.1 on October 22nd
Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping! Well done. If the constant scaremonger nagging about running out of space, the constant begging to upgrade, the incessant app updating demands, the constant USB device interrogation upon connection wasn't enough of an incentive to finally ditch Dropbox for good, then the cutting off of users of a still perfectly good and functional, non-spyware infested OS will be the last straw. Thank you Dropbox for giving me the incentive to go to your competitors instead and get out of your ever more bloated crapware ecosystem. Sometimes, people need a little push to get away from what's comfortable and familiar, even though they suspect just how bad that relationship is for them. I thank you Dropbox for giving me this little push. Goodbye.6.1KViews7likes24Comments