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Forum Discussion
Why is there picture rotation when importing files into Microsoft Photo Editor from Dropbox?
I shared a link to my dropbox for a file with photos. The person I shared it to opened the file in Microsoft Photo Editor, All the pictures were rotated 90 degrees from their orientation in dropbox...
Jay
Dropbox Staff
Dropbox StaffHi Pattiac, thanks for bringing this to our attention.
Do the files preview normally on the Dropbox site?
What about when you download them on your machine to view them in your image editor/preview?
This will help me to assist further!
The orientation is fine in Dropbox.
If I download them, and look at them on my computer, they are fine.
Not so for my teacher.
I share them to her via a link. I assume she downloads them from there.
- Megan
Hey Pattiac, let me also jump in here!
If the rotation changes after she downloads the content, then I'm assuming it may have something to do with the third-party app she's using when previewing her content.
Does she have a different one that she can try opening the content with?
Just to confirm: when she's previewing your link online, the content shows with the correct rotation, right?
