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Megan
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2 years ago

Re: Slow Sync Speed (<1MB) on MacBook Pro (M1)

Hi djbkwon, welcome to our Community! 

 

Great job following the second thread, the first isn't entirely related to what you're experiencing. Let's see what we can find together. 


Keep in mind that the Dropbox servers do not set caps on the upload or download speeds from the Desktop client, but file sync is a complicated process that includes more than just the transfer of the data. 

 

The Dropbox client will batch upload smaller files into batches of 800 files. If you have 800 * 1 kB files the effective batch that's sent to Dropbox will be 800 kB in size. You may commonly see this behavior when Dropbox first starts syncing as the client starts with smallest files first and then progresses to larger files.

 

I can also see based on your screenshot that the amount of data is rather large. Now, we would need to check two things: one being the version of the app that you're using, just to exclude that you're not using a beta version. 

 

You can hover your mouse over your little, Dropbox icon on your menu bar, next to your WiFi in order to check this. And two, that you've adjusted the bandwidth limit accordingly, to not limit content as shown here. 

 

Let me know more, and we'll take it from there!

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So, in WeVideo I have tried to upload things through the website and when they upload they just turn black, not uploading and in the upload processing area it says %0. So on my phone, I get the wevideo app and try and upload things from my phone to wevideo and now it says my videos are failing to upload, and I need to edit a video. What do I do?

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So, in WeVideo I have tried to upload things through the website and when they upload they just turn black, not uploading and in the upload processing area it says %0. So on my phone, I get the wevideo app and try and upload things from my phone to wevideo and now it says my videos are failing to upload, and I need to edit a video. What do I do?

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WeVideo imports not importing","moderationData":{"__ref":"ModerationData:moderation_data:740693"},"body":"

Hey johnny32, thanks for reaching out to the Dropbox Community and happy new year!

\n

 

\n

Can you please clarify how Dropbox comes into play here?

\n

 

\n

Are you trying to import files from Dropbox to WeVideo?

\n

 

\n

If you're using the Dropbox website, can you try from a different browser or a private browsing window, to see if that helps?

\n

 

\n

Keep me posted.

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Hey , thanks for reaching out to the Dropbox Community and happy new year!

\n

 

\n

Can you please clarify how Dropbox comes into play here?

\n

 

\n

Are you trying to import files from Dropbox to WeVideo?

\n

 

\n

If you're using the Dropbox website, can you try from a different browser or a private browsing window, to see if that helps?

\n

 

\n

Keep me posted.

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It works now, Thank you

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It works now, Thank you

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