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Forum Discussion
Carl_in_MI
5 years agoExplorer | Level 4
Syncing is stuck on my Windows 10 computer. Can you help?
I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving.
I needed to make some space anyway so I moved a...
- 5 years ago
Try using IISCrypto.exe and checking "best practices" then apply and reboot. Worked for me
Carl_in_MI
Explorer | Level 4
Stephen P - thanks for that information. That make more sense as the dominant problem for me also. I verified that I see the same error on my machine. Looking at my firewall logs, there are no blocked packets during this time when I started dropbox.exe and this series of error messages appear. My blocked firewall packets may be unrelated to dropbox and the TLS error may be the problem.
This makes more sense becuase I can see that dropbox has identified me and I can see my username and quota in my preferences, but when I try to set up a selective sync I get an error that it can't connnect, which makes sense with the TLS error.
On my machine, the Schannel event started when I started the dropbox client and ended when I exited. I did not need to kill the dropbox service or DropboxUpdate for the Schannel errors to stop.
My errors started on 7/10/20 if that is any help. About 2/3 of my event log of 225K events is this error that stops when I exit Dropbox.
BurtBumsnatch
5 years agoNew member | Level 2
Try using IISCrypto.exe and checking "best practices" then apply and reboot. Worked for me
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