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Forum Discussion

rduff's avatar
rduff
Explorer | Level 3
8 months ago

The sync icons on my Windows computer seem to have changed

Why have the synced icons on my PC changed from a green circle with a tick (Available on this PC) to a solid green circle with a tick (Always available on this PC) when I haven't changed anything? Never seen this before and the only option on right clicking the Dropbox menu is to make online only...with a blue cloud icon.

Desktop
Dropbox Basic
GUI
Windows
  • Hannah's avatar
    Hannah
    8 months ago

    Thanks for the update, rduff!

     

    These actually don't look like Dropbox sync icons; do you happen to have OneDrive enabled? It looks like it might be interfering with your Dropbox files.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Thanks for reaching out to the Dropbox Community, rduff.

     

    Would you mind sending us a screenshot of how the icons look?

     

    Do they seem different than the ones you see in this Help Center article?

     

    Keep me posted!

    • rduff's avatar
      rduff
      Explorer | Level 3
      8 months ago

       

      See attached. The new files are those with the solid green circle...and that icon is not shown in the Help Centre article!

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Thanks for the screenshot, rduff.

         

        These are indeed a couple of Dropbox sync icons that already existed; would you mind checking the article I linked in my previous reply for additional info on the sync icons, and let me know if you have any questions?

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