You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

LilyMuseic's avatar
LilyMuseic
Helpful | Level 6
2 months ago

How can I make sure my files don't have an expiration date?

Hello Fellow Dropbox Users!

Dropbox began creating expiration dates for my files much to my extreme dismay!!!!!!

I don't need this feature, I don't want it, and it has contributed to me having to use an external storage device.

Can someone tell me an easy, not time consuming complex way to stop this from ever happening?

Please and thank you!

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting on our forum, LilyMuseic.

    Can you let me know what type of files you keep seeing an expiration date for? Is this about files you’ve shared with other users (via file transfer) or for personal files of yours? 

    Can you send me a screenshot of what you see on your end perhaps? It’d really help.

    Give me a nudge, when you have more info.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!