We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Abby8
2 years agoExplorer | Level 4
Old shared link won't work, it's marked as suspicious.
Dropbox claims they think there is something suspicious about this old folder. I'm just trying to make sure the link still works, to send it on to a dear cousin who is dying. How do I get Dropbox t...
Walter
Dropbox Staff
Hey Abby8, sorry to hear you're having issues with this.
Can you please send us a screenshot of the exact error you're getting so that we can have a look too?
Thanks!
Abby8
2 years agoExplorer | Level 4
Hi Walter, I don't know how to do a screenshot. Could you tell me? Alternatively, I'll try to find the message and just copy and type it into here.
Maybe I should add that I then tried another Dropbox folder of mine, and got the same refusal. All these links are some years old, if that helps explain anything.
Thanks, Abby
- Mark2 years agoSuper User II
Are these Dropbox links you are using Abby8 ? That means they are probably not in your Dropbox folder as you are viewing them on a public website.
If they are in yours you can see them at www.dropbox.com/home
- Abby82 years agoExplorer | Level 4
I've no idea if these are "Dropbox links." Also, I'm using my home computer--is that a "public website"? I'm just using this Dropbox community thing. When you refer to "[my] Dropbox folder" I'm not sure what you mean; I do hope these messages wouldn't go into my photo folder, which I'm trying to access!
- Mark2 years agoSuper User II
Can you explain exactly what you are trying to do and most importantly HOW?
Screenshots would help 🙂
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!