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MeriSu's avatar
MeriSu
New member | Level 2
5 months ago

My shared folder locally doesn't have a green check mark. Why?

Good morning,

 

I'm havind problems with one of my shared dropbox folders.

I do not get the normal green check mark on any of the files and folders within the shared folder that is giving a problem.

With other shared folders I do not have this problem.

Also when I'm working in the folder that is giving me problems, I frequently have prblems openin the files and my dropbox stops working.

THis problem only happens with this folder, so it is not related to any general problem with my PC.

I tried removing myself from the folder and then having myself added again, but this did not resolve the problem.

Attach I send to pictures. One from the folder that is giving me problems and one from another dropbox folder that is working fine.

 

Can someone please help me?

Desktop
Share
Windows
  • Megan's avatar
    Megan
    5 months ago

    Hey MeriSu, welcome to our Community! 

     

    It seems that some files/folders are online-only instead of available offline. 

     

    Have you tried changing their status using the steps mentioned here? 

     

    Give it a go, and let me know how it goes! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey MeriSu, welcome to our Community! 

     

    It seems that some files/folders are online-only instead of available offline. 

     

    Have you tried changing their status using the steps mentioned here? 

     

    Give it a go, and let me know how it goes! 

    • MeriSu's avatar
      MeriSu
      New member | Level 2
      5 months ago

      Hey Megan,

       

      Thank you so much. I did what you recommended and it seems to have worked. I have the green check mark now an all my files and folders, and hopefully my Dropbox folder will work normally again.

      Thank you so much for your help.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        No problem at all MeriSu!

         

        If you need anything else, give me a shout! ðŸ˜Ž

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