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MeriSu's avatar
MeriSu
New member | Level 2
5 months ago

My shared folder locally doesn't have a green check mark. Why?

Good morning,   I'm havind problems with one of my shared dropbox folders. I do not get the normal green check mark on any of the files and folders within the shared folder that is giving a pro...
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  • Megan's avatar
    Megan
    5 months ago

    Hey MeriSu, welcome to our Community! 

     

    It seems that some files/folders are online-only instead of available offline. 

     

    Have you tried changing their status using the steps mentioned here? 

     

    Give it a go, and let me know how it goes! 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey MeriSu, welcome to our Community! 

 

It seems that some files/folders are online-only instead of available offline. 

 

Have you tried changing their status using the steps mentioned here? 

 

Give it a go, and let me know how it goes! 

  • MeriSu's avatar
    MeriSu
    New member | Level 2
    5 months ago

    Hey Megan,

     

    Thank you so much. I did what you recommended and it seems to have worked. I have the green check mark now an all my files and folders, and hopefully my Dropbox folder will work normally again.

    Thank you so much for your help.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      No problem at all MeriSu!

       

      If you need anything else, give me a shout! 😎

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