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MeriSu's avatar
MeriSu
New member | Level 2
7 months ago

My shared folder locally doesn't have a green check mark. Why?

Good morning,   I'm havind problems with one of my shared dropbox folders. I do not get the normal green check mark on any of the files and folders within the shared folder that is giving a pro...
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  • Megan's avatar
    Megan
    7 months ago

    Hey MeriSu, welcome to our Community! 

     

    It seems that some files/folders are online-only instead of available offline. 

     

    Have you tried changing their status using the steps mentioned here? 

     

    Give it a go, and let me know how it goes! 

MeriSu's avatar
MeriSu
New member | Level 2

Hey Megan,

 

Thank you so much. I did what you recommended and it seems to have worked. I have the green check mark now an all my files and folders, and hopefully my Dropbox folder will work normally again.

Thank you so much for your help.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

No problem at all MeriSu!

 

If you need anything else, give me a shout! 😎

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