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Error Messages
2636 TopicsDropbox desktop app not working on MacOS Sonoma 14.5
my desktop app stopped working, when I click the home icon it continually says "connecting components" without ever getting there. any changes I make to files on my desktop are not visible in the online webpage or on the app on other devices. I have deleted and reinstalled the program multiple times to no avail. I am running macOS Sonoma 14.5 and the current dropbox installation is version 204.4.5420.288Views0likes2CommentsI can't access someone else's folder due to lack of space?
I get a message to join a folder of an association. When I click on that I get the message that I don't have enough space while I only use 1.94 GB of my 6.75 GB. I keep getting the message to upgrade to more space....... My available space is 6,75 GB but that doesn't matter because it's the map of someone else! If I click on "Lid worden van map" I get message below................ Who knows the solution for that............Solved18Views0likes4Comments"Upgrade your browser to use Dropbox: OEM DELL APP" error when redeeming promo
I am creating a new discussion, since the original discussion which is under the same title with out the OEM DELL APP, and was not started by me, has been locked. Here is what has happened. Dell had an app which gave you 20 GB of space in your Dropbox account, when you bought a Dell computer. This app has stopped working for quite a while now. I believe that it is using either Internet Explorer, or an older browser version which can not be updated. This app was preinstalled on I believe eligible computer, but I am not sure since my computer was the first Dell computer I have seen, which had this app.14Views0likes1CommentDropbox Sync errors STILL on Windows Search folder
This is a repost of an issue I posted 7 months ago, when it first got on my nerves. "Dropbox Sync errors on Windows Search folder " The reply I got just fobbed me off, saying others haven't reported it - which may be true, but it doesn't answer the question, or address the issue. So not a good reply, was it? This post askes the same question again, clearly indicates the cause of the problem and suggests a solution. Please note the issue does not rely on any product or service other than Windows Search, the DropBox app and the Dropbox sync process. The problem occurs because Dropbox wrongly treats all data in the Dropbox tree as owned by <username>. It does not allow for folders temporarily created and owned by SYSTEM processes, such as Windows Search. Evidence I have relocated all <username> data files to a separate Data Drive D:, just as OEMs have done since Win XP. This is my Dropbox folder path and its contents (on a Win 11 box, tho' this is irrelevant) D:\Users\<username>\DropBox 'owner <username> Folder1... 'owner <username> Folder2... 'owner <username> Search 'owner SYSTEM Data 'owner SYSTEM Temp 'owner SYSTEM USGTHRSVC 'Read Permission is denied to Administrators The Dropbox System Tray window currently reports 46 Dropbox created issues... the Fix button does nothing to help, as all the error files are System files, not accessible to a normal Admin user Suggested Solution I suggest Sync should ignore any folder owned by SYSTEM, and this issue will disappear. NB It seems wrong in principle to copy SYSTEM owned files to any external system apart from a full imaging process initiated by SYSTEM. The above is 100% reproducible - assuming appropriate valid relocation of the DropBox folder Please test for yourselves and report back here. I await an update of the Dropbox app. I am using 211.4.6008 Spilly8211Views0likes1CommentI can't delete a large folder due to "1 item couldn’t be permanently deleted" error.
I get this error when trying to permanently delete a folder in my trash. I checked, as suggested in the other discussion about this, and the folder is not shared (this was the problem in the other discussion). In fact, I am the only user on my account and have zero shared folders. I believe the problem is because the large amount of files within the folder, there are 37k, but I could be wrong. I have tried to delete again, as suggested by the error message, and from a different web browser (chrome, edge, and firefox), as suggested in the other discussion, all to no avail. I can not open the deleted folder to select files to manually delete, all though even if I could then it would be too tedious due to the large number of files. In general, I would really appreciate a clear all trash button or even better, an option to completely turn trash off.Solved26Views1like3CommentsZip file can not decompress Mac OS X
Hello DB. I have now, on multiple occasions, had clients write me that when they download a folder I sent them, the resulting .zip file will provide an error when decompressed. I have myself recreated this on a Macbook Air M2 on OS X Monterey and Big Sur. The downloaded zip file has the correct size, but is corrupt. Best, Tor1.7KViews0likes8CommentsI'm getting the message 'DbxSvc Code 281 Error' in the Windows 11 error log
Hello. I've been working on getting my Windows 11 computer more stable. I've noticed in a log of application events there are hundreds of these DbxSvc Code 281 Category 4 errors. Just starting DropBox briefly causes several to appear in the log. What might cause this and is it something that needs fixing? My Dropbox seems to be working normally otherwise. ThanksSolved37Views0likes2CommentsI can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks which account I want to link with; I tell it. (I have a Personal Plus account). It briefly tells me, ‘working on it’ then jumps back to the ‘Recents’ files, without opening the doc. If I try to open it from Dropbox, via the App, the same thing happens. The App Center in Dropbox is no help at all, it indicates that MS Mobile is linked, and as far as I can see offers no way of linking a new App anyway. Dropbox Support is worse than useless; as a Plus account, I should have access to live chat, but I cannot find any reference to or way of accessing this. I have already wasted several hours with this run-around, and am stunned by the poor design of this whole site.460Views0likes5CommentsBanned for files containing malware
Hello there, I recently got banned for sharing links with malware, however I know for a fact that the files I'm trying to share do not have malware in them. They are accessibility enhancements for people with vision impairments attempting to utilise digital audio workstation software. I've been banned for high traffic before, but not once have I purposefully attempted to share malware. As a user of a free Dropbox account, I can't email Dropbox or open a ticket so how can I get some assistance with this? I'd greatly appreciate any help. Have a great day TIASolved1.1KViews0likes20Comments