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CHCLS's avatar
CHCLS
New member | Level 2
2 years ago

Getting an error (5XX) on the website

Hello DropBox,   Currently receiving Error (5XX). How long does it generally take to resolve this?   Thank you! 
Error Messages
Web
Website
CMPce's avatar
CMPce
New member | Level 2
2 years ago

I am trying to log in through my web browser (Chrome) on a Mac and keep getting this error: 

 

Error (5xx)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

 

Any ideas how to resolve this? Another coworker is having the same issues on a PC. Is this on our end, or Dropbox? When I check https://status.dropbox.com/, everything looks ok.

  • jallen1's avatar
    jallen1
    New member | Level 2
    2 years ago

    happening in our office as well

    • lbateman's avatar
      lbateman
      New member | Level 2
      2 years ago

      Same error here. Seems to be an issue on Dropbox's end. 

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