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Forum Discussion

Vikingsammy's avatar
Vikingsammy
Helpful | Level 5
2 months ago

I'm getting a parsing error when previewing files, why?

I'm getting a parsing error on every file. In the app, if I click a file, it shows a construction picture?

  • I just changed the default to open with installer. Not sure why it changed after 4 years. I guess I'm resolved. Thank you for responding.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Vikingsammy wrote:

    I'm getting a parsing error on every file. In the app, if I click a file, it shows a construction picture?


    Can you provide a screenshot of the full page/window? Be sure to mask any private information.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi Vikingsammy, thanks for posting today.

         

        You can click the camera icon to attach the photo to your post, or you can copy and paste the screenshot.

         

        Is this error on the Dropbox site or the mobile app?

         

        This will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        This appears to be an APK file, which doesn't have any preview on it as it's an Android app package file, so this is expected behavior.

         

        Are you getting this image with any other normal files like JPG or DOCX files?

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