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Restore files isn't working
I have tried this in both Edge and IE, on Windows 7 and 10. When I try and restore files and folders in the web interface, it says restoring but nothing happens. If I go back to the list of files they remain deleted.
Solved
tim1889
14 hours ago Place Delete, edit, and organize
2.2KViews
0likes
9Comments
I can't see my files when I log in to the Dropbox website
I can log in to dropbox.com. I pay monthly. I cannot see a single file or folder on dropbox.com. I need to see them because I have some folders that are online only and do live on my harddrive. has anyone found a fix? The chat is a joke and doesn't help and apparently I'm not paying enough for an email or phone call support (outrageous). I hope you users of dropbox can help. thanks so much.
Solved
rwhaley
2 days ago Place View, download, and export
36Views
0likes
5Comments
Is it possible to have different branded banners for folders?
I think I would be amazing to have the possibility to change the banner for each folder. I have multiple clients, and I would love to be able to personalize their folder with their logo.
adrianshots
2 days ago Place Delete, edit, and organize
596Views
1like
4Comments
Please darken and enlarge the font in Support chats.
The font in Support chat is very pale, there is not sufficient contrast to read easily. The current font is very hard to read because of this lack of contrast. Please darken and enlarge the font to make it easier to read Please refer to ticket number 249-22794 dropbox support chat as an example. Thank you
RicTucker
3 days ago Place View, download, and export
27Views
0likes
2Comments
I find the "I don't like to save" insulting, when asked to switch to the yearly plan.
Its amazing that companies can be so messed up and have such contempt for their paying users that think insulting them with "shaming messages" is an effective strategy. It's bad enough endlessly popping up these BS messages trying to get paying customers to pay annually, insulting them by making them click "I don't like to save" to get rid of the message is the cherry on the cake.
David H.78
3 days ago Place Plans and Subscriptions
58Views
0likes
5Comments
Is there an automatic date change to current date when uploading?
Why this automatic change of date to current date when upload files to Dropbox -- no other cloud type storage system does this date change? I use both Safari & Windows (depending which laptop I use at time) to do these file uploads. Its a pain in butt that it changes date so I have to upload then go in and modify to date I want. -- I've read about some synching option but not relevant. I see others have raised this issue but no real ownership by DropBox to fix it seems? Has anyone found a way to turn off this auto date change function?
Solved
gcn2234
3 days ago Place Create, upload, and share
2.1KViews
2likes
11Comments
Export screen keeps getting stuck
Suddenly I can no longer Export my DropBox files to any format: Markdown, PDF, etc. Every time I try to export, I keep getting stuck on the screen with the little wizard that says "Waiting to start..." but my file never actually exports. I've had this issue for about a week now, and other coworkers on my team have as well.
matt_maccormack
4 days ago Place View, download, and export
33Views
0likes
5Comments
Naming conventions are sometimes buggy in subfolders.
I have a parent folder with an automation that's supposed to rename every file in its subfolders to a certain format, but it's been very buggy on if it actually works or not... I don't know if it's just bugged or if there is a solution. I'm using file requests in every child folder if that helps.
KEAlt
4 days ago Place Delete, edit, and organize
161Views
1like
21Comments
エラー対応(unexpected error / 500 error)
作業中のフォルダおよびプロジェクトを開こうとしましたが、Unexpected Error が起きログインできません。またDropBox 自体にログインしようとしましたが、それもエラー５００が起きてしまい全部の媒体にログインできません。
aym1234
5 days ago Place 質問する
9Views
0likes
1Comment
Make top toolbar/ribbon smaller on the website
top ribbon with with 'upload', 'drop', 'create' etc does not need to be that big ! on lower resolution screens, this ribbon takes half the screen. Make it more condensed and slick, it is really unneeded for this to be that large
godwinsol
5 days ago Place View, download, and export
20Views
0likes
2Comments

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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"196","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828112":{"__typename":"Conversation","id":"conversation:828112","topic":{"__typename":"ForumTopicMessage","uid":828112},"lastPostingActivityTime":"2025-03-27T12:27:24.914-07:00","solved":false},"User:user:690770":{"__typename":"User","uid":690770,"login":"RicTucker","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:690770"},"ForumTopicMessage:message:828112":{"__typename":"ForumTopicMessage","subject":"Please darken and enlarge the font in Support chats.","conversation":{"__ref":"Conversation:conversation:828112"},"id":"message:828112","revisionNum":2,"uid":828112,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:690770"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-03-27T07:40:51.456-07:00","lastPublishTime":"2025-03-27T07:46:25.289-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" The font in Support chat is very pale, there is not sufficient contrast to read easily. The current font is very hard to read because of this lack of contrast. \n \n Please darken and enlarge the font to make it easier to read \n \n Please refer to ticket number 249-22794 dropbox support chat as an example. \n \n Thank you ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"372","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827939":{"__typename":"Conversation","id":"conversation:827939","topic":{"__typename":"ForumTopicMessage","uid":827939},"lastPostingActivityTime":"2025-03-27T11:33:22.751-07:00","solved":false},"User:user:94925":{"__typename":"User","uid":94925,"login":"David H.78","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:94925"},"ForumTopicMessage:message:827939":{"__typename":"ForumTopicMessage","subject":"I find the \"I don't like to save\" insulting, when asked to switch to the yearly plan.","conversation":{"__ref":"Conversation:conversation:827939"},"id":"message:827939","revisionNum":2,"uid":827939,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:94925"},"metrics":{"__typename":"MessageMetrics","views":58},"postTime":"2025-03-26T01:48:21.318-07:00","lastPublishTime":"2025-03-27T00:35:00.224-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Its amazing that companies can be so messed up and have such contempt for their paying users that think insulting them with \"shaming messages\" is an effective strategy. 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I use both Safari & Windows (depending which laptop I use at time) to do these file uploads. Its a pain in butt that it changes date so I have to upload then go in and modify to date I want. -- I've read about some synching option but not relevant. \n I see others have raised this issue but no real ownership by DropBox to fix it seems? Has anyone found a way to turn off this auto date change function? 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