Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

staticfax's avatar
staticfax
Explorer | Level 3
3 years ago
Solved

Storage full but there are no files.

Deleted all files. says its full. checked all options and no files.
  • Emmet's avatar
    Emmet
    2 years ago

    We can confirm that with the most recent releases of Dropbox that these issues should be resolved. Users affected by this issue were unable to see all of the backups on their account. This meant that when they believe they deleted some or all of their files, there could still be backups taking up space on their account. This should no longer be affecting users who should be able to see all of their backups.  

     

    You can find out deleted information on disabling and deleting backups below:

     

    If you disable the backup and choose to "Leave content in Dropbox", your backup content would still be there until it was permanently deleted. 

    When you go to the Backups page and see no content, be sure to check the deleted section, too.

    You can download the files from this location if you need to store them locally on your device. 

    To clear out the data from the deleted backup, follow these steps:

    1. Navigate to dropbox.com/backup/all
    2. Click on Show deleted backups
    3. Select their backup and click on permanently delete

    Some users did not have backups, but they were members of shared folders which were taking up space on their accounts. You can remove shared folders using these instructions.

    If you are still experiencing quota issues after following these steps, then confirm that we can reach out to you via email and our support agents will look into this with you.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

"}},"componentScriptGroups({\"componentId\":\"custom.widget.Custom_Scripts\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"component({\"componentId\":\"custom.widget.Qualtrics\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:101001015\",\"message:655477\"],\"name\":\"ForumReplyPage\",\"props\":{},\"url\":\"https://www.dropboxforum.com/discussions/101001015/storage-full-but-there-are-no-files-/655477/replies/677912\"}}})":{"__typename":"ComponentRenderResult","html":"
"}},"componentScriptGroups({\"componentId\":\"custom.widget.Qualtrics\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/customComponent/CustomComponent\"]})":[{"__ref":"CachedAsset:text:en_US-components/customComponent/CustomComponent-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolutionList-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeView/NodeViewCard\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1740650493833"}],"message({\"id\":\"message:655477\"})":{"__ref":"ForumTopicMessage:message:655477"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:655477\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw2Nzc5MTIsNjc3OTEy","node":{"__ref":"AcceptedSolutionMessage:message:677912"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/LinearReplyList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/LinearReplyList-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeDescription\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1740650493833"}],"message({\"id\":\"message:670963\"})":{"__ref":"ForumReplyMessage:message:670963"},"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1740650493833"}],"cachedText({\"lastModified\":\"1740650493833\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1740650493833"}],"message({\"id\":\"message:693566\"})":{"__ref":"ForumReplyMessage:message:693566"},"message({\"id\":\"message:693589\"})":{"__ref":"ForumReplyMessage:message:693589"},"message({\"id\":\"message:697248\"})":{"__ref":"ForumReplyMessage:message:697248"},"message({\"id\":\"message:706517\"})":{"__ref":"ForumReplyMessage:message:706517"},"message({\"id\":\"message:706546\"})":{"__ref":"ForumReplyMessage:message:706546"},"message({\"id\":\"message:680246\"})":{"__ref":"ForumReplyMessage:message:680246"},"message({\"id\":\"message:680302\"})":{"__ref":"ForumReplyMessage:message:680302"},"message({\"id\":\"message:680304\"})":{"__ref":"ForumReplyMessage:message:680304"},"message({\"id\":\"message:680332\"})":{"__ref":"ForumReplyMessage:message:680332"},"message({\"id\":\"message:680362\"})":{"__ref":"ForumReplyMessage:message:680362"},"message({\"id\":\"message:680431\"})":{"__ref":"ForumReplyMessage:message:680431"},"message({\"id\":\"message:680654\"})":{"__ref":"ForumReplyMessage:message:680654"},"message({\"id\":\"message:680658\"})":{"__ref":"ForumReplyMessage:message:680658"},"message({\"id\":\"message:681018\"})":{"__ref":"ForumReplyMessage:message:681018"},"message({\"id\":\"message:681041\"})":{"__ref":"ForumReplyMessage:message:681041"}},"CachedAsset:pages-1739269234250":{"__typename":"CachedAsset","id":"pages-1739269234250","value":[{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739269234250,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US","fr-FR","de-DE","ja-JP","pt-BR","es-ES"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"Category:category:101001000":{"__typename":"Category","id":"category:101001000","entityType":"CATEGORY","displayId":"101001000","nodeType":"category","depth":2,"title":"Help","shortTitle":"Help","parent":{"__ref":"Category:category:English"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Category:category:English":{"__typename":"Category","id":"category:English","displayId":"English","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"English","entityType":"CATEGORY","shortTitle":"en"},"Forum:board:101001015":{"__typename":"Forum","id":"board:101001015","entityType":"FORUM","displayId":"101001015","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Storage Space","description":"Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Storage Space","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":1287,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-02-27T21:32:31.953-08:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:46":{"__typename":"Rank","id":"rank:46","position":29,"name":"Explorer | Level 3","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1614327":{"__typename":"User","id":"user:1614327","uid":1614327,"login":"staticfax","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"email":"","messagesCount":3,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-31T20:25:37.194-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:655477":{"__typename":"ForumTopicMessage","uid":655477,"subject":"Storage full but there are no files.","id":"message:655477","revisionNum":1,"repliesCount":43,"author":{"__ref":"User:user:1614327"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:655477"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:655477"},"body@stripHtml({\"truncateLength\":200})":" Deleted all files. says its full. checked all options and no files. ","body@stringLength":"541","rawBody":"

Deleted all files. says its full. checked all options and no files.

","kudosSumWeight":0,"postTime":"2023-01-31T20:32:21.255-08:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS02NTU0NzctMzQ4MzJpRDAwRTdBRTM1MTc0MkE4OA?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Storage space","text":"Storage space","time":"2019-05-29T01:00:39.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:655477_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7481},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:655477":{"__typename":"Conversation","id":"conversation:655477","solved":true,"topic":{"__ref":"ForumTopicMessage:message:655477"},"lastPostingActivityTime":"2023-10-10T23:12:11.733-07:00","lastPostTime":"2023-10-10T23:12:11.733-07:00","unreadReplyCount":43,"isSubscribed":false},"ModerationData:moderation_data:655477":{"__typename":"ModerationData","id":"moderation_data:655477","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS02NTU0NzctMzQ4MzJpRDAwRTdBRTM1MTc0MkE4OA?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS02NTU0NzctMzQ4MzJpRDAwRTdBRTM1MTc0MkE4OA?revision=1","title":"Screenshot 2023-01-31 222915.jpg","associationType":"BODY","width":3840,"height":1672,"altText":null},"Revision:revision:655477_1":{"__typename":"Revision","id":"revision:655477_1","lastEditTime":"2023-01-31T20:32:21.255-08:00"},"AcceptedSolutionMessage:message:677912":{"__typename":"AcceptedSolutionMessage","id":"message:677912","conversation":{"__ref":"Conversation:conversation:655477"},"author":{"__ref":"User:user:1476804"},"revisionNum":1,"uid":677912,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:670963"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:677912"},"body":"

We can confirm that with the most recent releases of Dropbox that these issues should be resolved. Users affected by this issue were unable to see all of the backups on their account. This meant that when they believe they deleted some or all of their files, there could still be backups taking up space on their account. This should no longer be affecting users who should be able to see all of their backups.  

\n

 

\n

You can find out deleted information on disabling and deleting backups below:

\n

 

\n

If you disable the backup and choose to \"Leave content in Dropbox\", your backup content would still be there until it was permanently deleted. 

When you go to the Backups page and see no content, be sure to check the deleted section, too.

You can download the files from this location if you need to store them locally on your device. 

To clear out the data from the deleted backup, follow these steps:

\n
    \n
  1. Navigate to dropbox.com/backup/all
  2. \n
  3. Click on Show deleted backups
  4. \n
  5. Select their backup and click on permanently delete
  6. \n
\n

Some users did not have backups, but they were members of shared folders which were taking up space on their accounts. You can remove shared folders using these instructions.

If you are still experiencing quota issues after following these steps, then confirm that we can reach out to you via email and our support agents will look into this with you.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2023-04-19T06:03:24.099-07:00","lastPublishTime":"2023-04-19T06:03:24.099-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":5143},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:677912","readOnly":true,"editFrozen":false,"body@stringLength":"2055","rawBody":"

We can confirm that with the most recent releases of Dropbox that these issues should be resolved. Users affected by this issue were unable to see all of the backups on their account. This meant that when they believe they deleted some or all of their files, there could still be backups taking up space on their account. This should no longer be affecting users who should be able to see all of their backups.  

\n

 

\n

You can find out deleted information on disabling and deleting backups below:

\n

 

\n

If you disable the backup and choose to \"Leave content in Dropbox\", your backup content would still be there until it was permanently deleted. 

When you go to the Backups page and see no content, be sure to check the deleted section, too.

You can download the files from this location if you need to store them locally on your device. 

To clear out the data from the deleted backup, follow these steps:

\n
    \n
  1. Navigate to dropbox.com/backup/all
  2. \n
  3. Click on Show deleted backups
  4. \n
  5. Select their backup and click on permanently delete
  6. \n
\n

Some users did not have backups, but they were members of shared folders which were taking up space on their accounts. You can remove shared folders using these instructions.

If you are still experiencing quota issues after following these steps, then confirm that we can reach out to you via email and our support agents will look into this with you.

","kudosSumWeight":1,"repliesCount":15,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:677912_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwMjQ2","node":{"__ref":"ForumReplyMessage:message:680246"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwMzAy","node":{"__ref":"ForumReplyMessage:message:680302"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwMzA0","node":{"__ref":"ForumReplyMessage:message:680304"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwMzMy","node":{"__ref":"ForumReplyMessage:message:680332"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwMzYy","node":{"__ref":"ForumReplyMessage:message:680362"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwNDMx","node":{"__ref":"ForumReplyMessage:message:680431"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwNjU0","node":{"__ref":"ForumReplyMessage:message:680654"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgwNjU4","node":{"__ref":"ForumReplyMessage:message:680658"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgxMDE4","node":{"__ref":"ForumReplyMessage:message:681018"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjgxMDQx","node":{"__ref":"ForumReplyMessage:message:681041"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjkzNTY2","node":{"__ref":"ForumReplyMessage:message:693566"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjkzNTg5","node":{"__ref":"ForumReplyMessage:message:693589"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNjk3MjQ4","node":{"__ref":"ForumReplyMessage:message:697248"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNzA2NTE3","node":{"__ref":"ForumReplyMessage:message:706517"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwyNXw1MjoxfGludCw2ODAyNDYsNzA2NTQ2","node":{"__ref":"ForumReplyMessage:message:706546"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1739269233834":{"__typename":"CachedAsset","id":"theme:customTheme1-1739269233834","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"DBX_Logo_512-1733312516365.png","imageLastModified":"1733312518563","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"DBLogoLong-1701789450005.png","imageLastModified":"1701789453105","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-300)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-gray-700)","destructiveTextHoverColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#3DD3EE","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#B4DF1C","blogColor":"#FAD24B","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#B4C8E1","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#F9A34B","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#C8AFF0","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#0061FE","secondary":"#333333","bodyText":"#1A1918","bodyBg":"#F7F5F2","info":"#3080FF","success":"#0F503C","warning":"#845909","danger":"#FA551E","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#C8AFF0","#B4DC19","#F9A34B","#FFAFA5","#3DD3EE","#B4C8E1","#FAD24B","#FA551E"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"SharpGroteskDB Bold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"28px","h2FontSize":"22px","h3FontSize":"18px","h4FontSize":"16px","h5FontSize":"16px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Atlas Grotesk Regular","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"DB Sharp Grotesk Variable","styles":[{"style":"NORMAL","weight":"500","__typename":"FontStyleData"}],"assetNames":["DBSharpGroteskVariable-normal-500.ttf"],"__typename":"CustomFont"},{"source":"SERVER","name":"SharpGroteskDB Bold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["SharpGroteskDBBold-normal-700.woff2","SharpGroteskDBBold-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Atlas Grotesk Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"ITALIC","weight":"400","__typename":"FontStyleData"},{"style":"ITALIC","weight":"700","__typename":"FontStyleData"}],"assetNames":["AtlasGroteskRegular-normal-400.woff2","AtlasGroteskRegular-normal-700.woff2","AtlasGroteskRegular-italic-400.woff2","AtlasGroteskRegular-italic-700.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1740650493833","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1740650493833","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001015-1740673004178":{"__typename":"CachedAsset","id":"quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001015-1740673004178","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"right","buttonStyle":"sm","actionButtonTitle":"Start a new discussion","lazyLoad":false,"buttonWidth":"full_width"},"__typename":"QuiltComponent"},{"id":"nodes.widget.nodeInformationWidget","className":null,"props":{"instanceId":null,"useWidgetTitle":true,"viewVariant":{"type":"card","props":{"useNodePostCount":false,"useNodeFollowersCount":false,"useNodeDescription":true,"useNodeTopicsCount":false,"useNodeAction":false,"useNodeMembersCount":false,"useNodeMembershipType":false,"useNodeTitle":false,"useNodeMembersCountText":false,"useNodeMembership":false,"useNodeCreationDate":false,"textAlignment":"center","useWidgetTitle":true,"useNodeOwners":false,"useNodeAvatar":true,"useNodeLatestActivityTime":false,"useClickableCard":false}},"alignment":"center","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Need_more_support","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Need more support","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"pageSize":5,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"standard"},"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"pageSize":5,"pagerVariant":{"type":"loadMore"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"postTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"lazyLoad":false,"pagerOption":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"useTitle":true,"addTags":false,"titleContextVariant":"other","showTabs":false,"style":"compact","panelType":"standard","sorts":{"postTime":{"direction":"DESC"}},"pagerOptionCard":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1740650493833","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.YLUzfi.title":"Forum Discussion","section.section-1709130958266.description":"","section.section-1709130958266.title":"","section.section-1720630512544.title":"","section.YLUzfi.description":"","section.jPblZp.description":"","section.message-list.description":"","section.section-1720630512544.description":"","section.jPblZp.title":""},"localOverride":false},"CachedAsset:quiltWrapper:dropbox.prod:Common:en-US-1740415901114":{"__typename":"CachedAsset","id":"quiltWrapper:dropbox.prod:Common:en-US-1740415901114","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"#FA551E","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-10","params":{"categoryId":"101004000"},"routeName":"CategoryPage"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-12","url":"https://www.dropbox.com/help","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"external","url":"https://learn.dropbox.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-13","url":"http://www.dropbox.com/support","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-11","url":"http://www.dropbox.com","target":"BLANK"}],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"101001016","params":{"boardId":"101001016","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001014","params":{"boardId":"101001014","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001013","params":{"boardId":"101001013","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001017","params":{"boardId":"101001017","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001018","params":{"boardId":"101001018","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001020","params":{"boardId":"101001020","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001019","params":{"boardId":"101001019","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001015","params":{"boardId":"101001015","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001012","params":{"boardId":"101001012","categoryId":"101001000"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101001000","params":{"categoryId":"101001000"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"101007-c1","params":{"boardId":"101007C1","categoryId":"101007"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101000041","params":{"categoryId":"101000041"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"101003016","params":{"boardId":"101003016","categoryId":"101007"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101007","params":{"categoryId":"101007"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"dropbox-dash-link","params":{"groupHubId":"Dropbox-Dash"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1010-link","params":{"groupHubId":"1010"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"music-link","params":{"groupHubId":"Music"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"photography-link","params":{"groupHubId":"Photography"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"dropboxfor-mac-o-s12","params":{"groupHubId":"DropboxforMacOS12"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1009-link","params":{"groupHubId":"1009"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1012-link","params":{"groupHubId":"1012"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1007-link","params":{"groupHubId":"1007"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"super-user-link","params":{"groupHubId":"super-user"},"routeName":"GroupHubPage"}],"linkType":"INTERNAL","id":"101010","params":{"categoryId":"101010"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"101002013","params":{"boardId":"101002013","categoryId":"English"},"routeName":"IdeaBoardPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"var(--lia-bs-white)","linkHighlightColor":"#0061FE","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"custom.widget.Announcement_bar","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"var(--lia-bs-white)","visualEffects":{"showBottomBorder":true},"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.Footer_Community_Home","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":true,"title":"Footer","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Scripts","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Qualtrics","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1740650493833","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Announcement_bar-en-1740416380275":{"__typename":"CachedAsset","id":"component:custom.widget.Announcement_bar-en-1740416380275","value":{"component":{"id":"custom.widget.Announcement_bar","template":{"id":"Announcement_bar","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Announcement_bar","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Need_more_support-en-1740416380275":{"__typename":"CachedAsset","id":"component:custom.widget.Need_more_support-en-1740416380275","value":{"component":{"id":"custom.widget.Need_more_support","template":{"id":"Need_more_support","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Need_more_support","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_Community_Home-en-1740416380275":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_Community_Home-en-1740416380275","value":{"component":{"id":"custom.widget.Footer_Community_Home","template":{"id":"Footer_Community_Home","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_Community_Home","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Scripts-en-1740416380275":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Scripts-en-1740416380275","value":{"component":{"id":"custom.widget.Custom_Scripts","template":{"id":"Custom_Scripts","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Scripts","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Qualtrics-en-1740416380275":{"__typename":"CachedAsset","id":"component:custom.widget.Qualtrics-en-1740416380275","value":{"component":{"id":"custom.widget.Qualtrics","template":{"id":"Qualtrics","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Qualtrics","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1740650493833","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1740650493833","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1740650493833","value":{"defaultActionButtonTitle":"Start a Conversation","actionButton.grouphub.startDiscussion":"Start a Discussion","actionButton.title@board:FORUM":"Start a Discussion","actionButton.title@board:BLOG":"Create a Blog Post","actionButton.title@board:TKB":"Create an Article","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Join Group","join.successHeader":"Welcome","join.successMessage":"You are now a member of this group and are subscribed to updates.","errorMessage":"An unidentified problem occurred during the action you took. Please try again later.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeInformationWidget-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeInformationWidget-1740650493833","value":{"WidgetTitle":"About {title}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1740650493833","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1740650493833","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1718368859225":"Latest Ideas","title@instance:1722595940498":"Recent Content","title@instance:1722595986884":"Recent Content","title@instance:GhAQBO":"Recent Content","title@instance:bjQalH":"Recent Content","title@instance:1728316868378":"Posts & Replies"},"localOverride":false},"Idea:board:101002013":{"__typename":"Idea","id":"board:101002013","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"ideaPolicies":{"__typename":"IdeaPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101004000":{"__typename":"Category","id":"category:101004000","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101003016":{"__typename":"Forum","id":"board:101003016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101000041":{"__typename":"Category","id":"category:101000041","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101007":{"__typename":"Category","id":"category:101007","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101007C1":{"__typename":"Forum","id":"board:101007C1","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001012":{"__typename":"Forum","id":"board:101001012","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001013":{"__typename":"Forum","id":"board:101001013","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001014":{"__typename":"Forum","id":"board:101001014","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001016":{"__typename":"Forum","id":"board:101001016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001017":{"__typename":"Forum","id":"board:101001017","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001018":{"__typename":"Forum","id":"board:101001018","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001019":{"__typename":"Forum","id":"board:101001019","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001020":{"__typename":"Forum","id":"board:101001020","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Dropbox-Dash":{"__typename":"GroupHub","id":"grouphub:Dropbox-Dash","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Photography":{"__typename":"GroupHub","id":"grouphub:Photography","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Music":{"__typename":"GroupHub","id":"grouphub:Music","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101010":{"__typename":"Category","id":"category:101010","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1007":{"__typename":"GroupHub","id":"grouphub:1007","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1010":{"__typename":"GroupHub","id":"grouphub:1010","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1009":{"__typename":"GroupHub","id":"grouphub:1009","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1012":{"__typename":"GroupHub","id":"grouphub:1012","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:824325":{"__typename":"Conversation","id":"conversation:824325","topic":{"__typename":"ForumTopicMessage","uid":824325},"lastPostingActivityTime":"2025-02-27T21:32:31.953-08:00","solved":false},"ForumTopicMessage:message:824325":{"__typename":"ForumTopicMessage","subject":"Can I rename the root folder that Dropbox is in?","conversation":{"__ref":"Conversation:conversation:824325"},"id":"message:824325","revisionNum":1,"uid":824325,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1904922,"login":"RaggedyMom","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":5},"postTime":"2025-02-27T21:32:31.953-08:00","lastPublishTime":"2025-02-27T21:32:31.953-08:00","readOnly":false},"Conversation:conversation:824308":{"__typename":"Conversation","id":"conversation:824308","topic":{"__typename":"ForumTopicMessage","uid":824308},"lastPostingActivityTime":"2025-02-27T20:25:07.575-08:00","solved":false},"ForumTopicMessage:message:824308":{"__typename":"ForumTopicMessage","subject":"Online-only files are re-downloading automatically","conversation":{"__ref":"Conversation:conversation:824308"},"id":"message:824308","revisionNum":2,"uid":824308,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1904883,"login":"Mirifent","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":10},"postTime":"2025-02-27T15:28:51.034-08:00","lastPublishTime":"2025-02-27T15:56:33.390-08:00","readOnly":false},"Conversation:conversation:824233":{"__typename":"Conversation","id":"conversation:824233","topic":{"__typename":"ForumTopicMessage","uid":824233},"lastPostingActivityTime":"2025-02-27T01:59:29.969-08:00","solved":false},"ForumTopicMessage:message:824233":{"__typename":"ForumTopicMessage","subject":"Extra Acer promo storage not showing up.","conversation":{"__ref":"Conversation:conversation:824233"},"id":"message:824233","revisionNum":2,"uid":824233,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1904778,"login":"geekywanderlust","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-02-27T01:36:06.554-08:00","lastPublishTime":"2025-02-27T01:58:05.449-08:00","readOnly":false},"Conversation:conversation:824069":{"__typename":"Conversation","id":"conversation:824069","topic":{"__typename":"ForumTopicMessage","uid":824069},"lastPostingActivityTime":"2025-02-26T04:11:50.820-08:00","solved":false},"ForumTopicMessage:message:824069":{"__typename":"ForumTopicMessage","subject":"I have deleted all of my Dropbox files and my account is still over-quota.","conversation":{"__ref":"Conversation:conversation:824069"},"id":"message:824069","revisionNum":2,"uid":824069,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1904623,"login":"LizaLove","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":26},"postTime":"2025-02-26T04:03:47.678-08:00","lastPublishTime":"2025-02-26T04:09:01.624-08:00","readOnly":false},"Conversation:conversation:823594":{"__typename":"Conversation","id":"conversation:823594","topic":{"__typename":"ForumTopicMessage","uid":823594},"lastPostingActivityTime":"2025-02-24T04:19:52.555-08:00","solved":false},"ForumTopicMessage:message:823594":{"__typename":"ForumTopicMessage","subject":"I lost my referral storage, and my files.","conversation":{"__ref":"Conversation:conversation:823594"},"id":"message:823594","revisionNum":3,"uid":823594,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__typename":"User","uid":1903686,"login":"pligeti","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":48},"postTime":"2025-02-22T16:45:38.618-08:00","lastPublishTime":"2025-02-24T04:19:52.555-08:00","readOnly":false},"Rank:rank:43":{"__typename":"Rank","id":"rank:43","position":26,"name":"Helpful | Level 6","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1871906":{"__typename":"User","id":"user:1871906","uid":1871906,"login":"BywaterNYC","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-13T11:20:45.409-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:mxpez29397/user:1871906"},"ForumTopicMessage:message:794565":{"__typename":"ForumTopicMessage","uid":794565,"subject":"False storage warnings via email","id":"message:794565","revisionNum":2,"repliesCount":6,"author":{"__ref":"User:user:1871906"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:794565"},"moderationData":{"__ref":"ModerationData:moderation_data:794565"},"postTime":"2024-09-13T12:29:17.028-07:00","lastPublishTime":"2024-09-13T12:31:26.057-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2187},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:794565"},"Conversation:conversation:794565":{"__typename":"Conversation","id":"conversation:794565","solved":true,"topic":{"__ref":"ForumTopicMessage:message:794565"},"lastPostingActivityTime":"2024-09-16T08:56:42.856-07:00","lastPostTime":"2024-09-16T08:56:42.856-07:00"},"ModerationData:moderation_data:794565":{"__typename":"ModerationData","id":"moderation_data:794565","status":"UNMODERATED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:794565":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:794565","relatedMessage":{"__ref":"ForumTopicMessage:message:794565"}},"User:user:1616054":{"__typename":"User","id":"user:1616054","uid":1616054,"login":"Sol Diamante","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-06T07:25:08.072-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"messagesCount":1,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1616054"},"Category:category:105007A":{"__typename":"Category","id":"category:105007A","entityType":"CATEGORY","displayId":"105007A","nodeType":"category","depth":2,"title":"Faça uma pergunta","shortTitle":"Faça uma pergunta"},"Forum:board:105001000":{"__typename":"Forum","id":"board:105001000","entityType":"FORUM","displayId":"105001000","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Faça uma pergunta","shortTitle":"Faça uma pergunta","parent":{"__ref":"Category:category:105007A"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Encontre respostas nas conversas iniciadas por outros usuários. Se não encontrar o que está procurando, faça uma pergunta.","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/"},"ForumTopicMessage:message:656997":{"__typename":"ForumTopicMessage","uid":656997,"subject":"Storage","id":"message:656997","revisionNum":2,"repliesCount":2,"author":{"__ref":"User:user:1616054"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:105001000"},"conversation":{"__ref":"Conversation:conversation:656997"},"moderationData":{"__ref":"ModerationData:moderation_data:656997"},"postTime":"2023-02-06T07:40:33.136-08:00","lastPublishTime":"2023-02-06T10:20:43.566-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1606},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/message:656997"},"Conversation:conversation:656997":{"__typename":"Conversation","id":"conversation:656997","solved":true,"topic":{"__ref":"ForumTopicMessage:message:656997"},"lastPostingActivityTime":"2023-05-19T13:42:28.520-07:00","lastPostTime":"2023-05-19T13:42:28.520-07:00"},"ModerationData:moderation_data:656997":{"__typename":"ModerationData","id":"moderation_data:656997","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:656997":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:656997","relatedMessage":{"__ref":"ForumTopicMessage:message:656997"}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1148275":{"__typename":"User","id":"user:1148275","uid":1148275,"login":"Megan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-22T13:20:35.546-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMTQ4Mjc1LTI1ODQ5aURDMDdCRUZFNTNCQTg3OTY"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":17331,"kudosGivenCount":7,"kudosReceivedCount":1379,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":618,"entityType":"USER","eventPath":"community:mxpez29397/user:1148275","topicsCount":0},"User:user:1877492":{"__typename":"User","id":"user:1877492","deleted":false,"uid":1877492,"login":"GOLDen1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-03T06:32:30.511-07:00"}},"ForumTopicMessage:message:798762":{"__typename":"ForumTopicMessage","uid":798762,"id":"message:798762","revisionNum":2,"author":{"__ref":"User:user:1877492"},"readOnly":false,"subject":"I received an email about my storage being full, but see no files when I log into my account.","repliesCount":3},"Conversation:conversation:798762":{"__typename":"Conversation","id":"conversation:798762","solved":true,"topic":{"__ref":"ForumTopicMessage:message:798762"},"lastPostingActivityTime":"2024-10-03T07:32:30.561-07:00","lastPostTime":"2024-10-03T07:32:30.561-07:00"},"ModerationData:moderation_data:798763":{"__typename":"ModerationData","id":"moderation_data:798763","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:798763":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1148275"},"id":"message:798763","revisionNum":1,"uid":798763,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumTopicMessage:message:798762"},"conversation":{"__ref":"Conversation:conversation:798762"},"subject":"Re: I received an email about my storage being full, but see no files when I log into my account.","moderationData":{"__ref":"ModerationData:moderation_data:798763"},"postTime":"2024-10-03T06:40:47.058-07:00","lastPublishTime":"2024-10-03T06:40:47.058-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":397},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:798762/message:798763"},"RelatedContentMessage:RelatedContentMessage:798763":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:798763","relatedMessage":{"__ref":"AcceptedSolutionMessage:message:798763"}},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1847130":{"__typename":"User","id":"user:1847130","uid":1847130,"login":"adnamay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-06-14T10:24:12.512-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1847130"},"ForumTopicMessage:message:777460":{"__typename":"ForumTopicMessage","uid":777460,"subject":"Shared files counting against personal storage limit","id":"message:777460","revisionNum":2,"repliesCount":2,"author":{"__ref":"User:user:1847130"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:777460"},"moderationData":{"__ref":"ModerationData:moderation_data:777460"},"postTime":"2024-06-14T10:26:07.580-07:00","lastPublishTime":"2024-06-14T11:14:45.616-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":724},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:777460"},"Conversation:conversation:777460":{"__typename":"Conversation","id":"conversation:777460","solved":true,"topic":{"__ref":"ForumTopicMessage:message:777460"},"lastPostingActivityTime":"2024-08-01T13:38:49.946-07:00","lastPostTime":"2024-08-01T13:38:49.946-07:00"},"ModerationData:moderation_data:777460":{"__typename":"ModerationData","id":"moderation_data:777460","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:777460":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:777460","relatedMessage":{"__ref":"ForumTopicMessage:message:777460"}},"User:user:1619784":{"__typename":"User","id":"user:1619784","uid":1619784,"login":"32anderson23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-07T12:38:13.170-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":5,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1619784"},"ForumTopicMessage:message:657673":{"__typename":"ForumTopicMessage","uid":657673,"subject":"Storage full- no files","id":"message:657673","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:1619784"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:657673"},"moderationData":{"__ref":"ModerationData:moderation_data:657673"},"postTime":"2023-02-07T13:22:36.774-08:00","lastPublishTime":"2023-02-07T13:22:36.774-08:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":2060},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:657673"},"Conversation:conversation:657673":{"__typename":"Conversation","id":"conversation:657673","solved":true,"topic":{"__ref":"ForumTopicMessage:message:657673"},"lastPostingActivityTime":"2023-02-08T06:11:46.916-08:00","lastPostTime":"2023-02-08T06:11:46.916-08:00"},"ModerationData:moderation_data:657673":{"__typename":"ModerationData","id":"moderation_data:657673","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:657673":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:657673","relatedMessage":{"__ref":"ForumTopicMessage:message:657673"}},"CachedAsset:text:en_US-components/community/Navbar-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1740650493833","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and organize","101001014":"Create, upload, and share","101001015":"Storage Space","101001016":"Apps and Installations","101001017":"Integrations","101001018":"Plans and Subscriptions","101001019":"Settings and Preferences","101001020":"Security and Permissions","101002013":"Ideas","101003016":"Desktop client builds","102001000":"Poser une question","community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"日本語","external-1":"Languages","german":"Deutsch","102009-g1":"Nouvel utilisateur","migrated-link-7":"Español","migrated-link-8":"Português","1007-link":"Business Team Members","Common_vyFqRl-107009-g1-link":"始める","migrated-link-1":"Discover","migrated-link-2":"Ideas","migrated-link-0":"Help","migrated-link-5":"Français","migrated-link-6":"Deutsch","dropbox-ai":"Dropbox AI","migrated-link-3":"Groups","migrated-link-4":"🌎","photographers":"Photographers","group-hub-test":"Group Hub Test","1010-link":"Dropbox for Beginners","japanese":"日本語","Common_sMrFGY-104009-g1-link":"Primeros pasos","english":"English","multiple-sections-group":"Multiple Sections Group","french":"Français","music-link":"Musicians","plans-and-subscriptions":"Plans and Subscriptions","tips-and-tricks":"Tips & Tricks","dropbox-dash-link":"Dropbox Dash","dropboxfor-mac-o-s12-link":"Dropbox for macOS","Common_iAojxi-german-link":"Deutsche Community","delete-edit-organize":"Delete, edit, and organize","mxpez29397":"Languages","secret-hidden-group":"Secret Hidden Group","external":"↗ Learn","view-download-and-export":"View, download, and export","integrations":"Integrations","Common_iAojxi-103001000-link":"Eine Frage stellen","Common_sMrFGY-spanish-link":"Comunidad española","security-and-permissions-1":"Settings and Preferences","1012-link":"Dropbox/Microsoft Co-Authoring Beta","musicians":"Musicians","security-and-permissions":"Security and Permissions","do-more-with-dropbox":"Do more with Dropbox","1009-link":"Dropbox Replay","create-upload-share":"Create, upload, and share","Common_vyFqRl-japanese-link":"日本人コミュニティ","Common_eXiQWm-105009-g1-link":"Introdução","migrated-link-12":"↗ Help Center","developer-and-api":"Developer & API","migrated-link-13":"↗ Contact Support","Common_tzjwoh-102009-g1-link":"Nouvel utilisateur","closed-group-test":"Closed Group Test","Common_vyFqRl-107001000-link":"質問する","closed-gourp":"Closed Group","dropbox-dash-beta":"Dropbox Dash Beta","portuguese":"Português","storage-space":"Storage Space","spanish":"Español","Common_eXiQWm-portuguese-link":"Comunidade Portuguesa","test-open-group":"Open Group","apps-and-installations":"Apps and Installations","migrated-link-10":"About the Community","test-group":"Test Group","dropboxfor-mac-o-s12":"Dropbox for MacOS","migrated-link-11":"↗ Dropbox","Common_tzjwoh-102001000-link":"Poser une question","Common_iAojxi-103009-g1-link":"Erste Schritte","Common_tzjwoh-french-link":"Communauté française","intl":"Languages","desktop-client-builds":"Desktop client builds","dropbox-for-macos":"Dropbox for macOS","photography-link":"Photographers","Common_eXiQWm-105001000-link":"Faça uma pergunta","super-user-link":"Super User","Common_sMrFGY-104001000-link":"Haz una pregunta","101007-c1":"Tips & tricks"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1740650493833","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1740650493833","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1740650493833","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/languages/UseLanguageText-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/languages/UseLanguageText-1740650493833","value":{"UseLanguageText.language.ar-AE.label":"Arabic","UseLanguageText.language.bg-BG.label":"Bulgarian","UseLanguageText.language.ca-AD.label":"Catalan","UseLanguageText.language.cs-CZ.label":"Czech","UseLanguageText.language.da-DK.label":"Danish","UseLanguageText.language.de-DE.label":"German","UseLanguageText.language.el-GR.label":"Greek","UseLanguageText.language.en-GB.label":"English (UK)","UseLanguageText.language.en-US.label":"English (US)","UseLanguageText.language.es-ES.label":"Spanish","UseLanguageText.language.es-MX.label":"Spanish (Mexican)","UseLanguageText.language.et-EE.label":"Estonian","UseLanguageText.language.fa-IR.label":"Persian (Farsi)","UseLanguageText.language.fi-FI.label":"Finnish","UseLanguageText.language.fr-FR.label":"French","UseLanguageText.language.he-IL.label":"Hebrew (modern)","UseLanguageText.language.hr-HR.label":"Croatian","UseLanguageText.language.hu-HU.label":"Hungarian","UseLanguageText.language.in-ID.label":"Indonesian","UseLanguageText.language.it-IT.label":"Italian","UseLanguageText.language.ja-JP.label":"Japanese","UseLanguageText.language.ko-KR.label":"Korean","UseLanguageText.language.lt-LT.label":"Lithuanian","UseLanguageText.language.lv-LV.label":"Latvian","UseLanguageText.language.ms-MY.label":"Malay","UseLanguageText.language.nl-NL.label":"Dutch","UseLanguageText.language.no-NO.label":"Norwegian","UseLanguageText.language.pl-PL.label":"Polish","UseLanguageText.language.pt-BR.label":"Portuguese (Brazilian)","UseLanguageText.language.pt-PT.label":"Portuguese","UseLanguageText.language.ro-RO.label":"Romanian","UseLanguageText.language.ru-RU.label":"Russian","UseLanguageText.language.sk-SK.label":"Slovak","UseLanguageText.language.sq-AL.label":"Albanian","UseLanguageText.language.sv-SE.label":"Swedish","UseLanguageText.language.th-TH.label":"Thai","UseLanguageText.language.tr-TR.label":"Turkish","UseLanguageText.language.uk-UA.label":"Ukrainian","UseLanguageText.language.vi-VN.label":"Vietnamese","UseLanguageText.language.zh-CN.label":"Chinese (Simplified)","UseLanguageText.language.zh-TW.label":"Chinese (Traditional)"},"localOverride":false},"CachedAsset:text:en_US-components/languages/LanguagePicker-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/languages/LanguagePicker-1740650493833","value":{"dropdown.title":"Language selector","selected.language":"Currently selected language","toast.successMessage":"Go to the {newLanguage} community Switch back to {oldLanguage}","toast.successTitle":"Language Changed to {language}","toast.failureTitle":"Error - Action Failed","toast.failureMessage":"An unidentified problem occurred during the action you took. Please try again later."},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1740650493833","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1740650493833","value":{"title.login":"Log in","title.registration":"Sign up","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Log in"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1740650493833","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1740650493833","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1740650493833","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1740650493833","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1740650493833","value":{"title":"Query Handler"},"localOverride":false},"Category:category:German":{"__typename":"Category","id":"category:German","displayId":"German"},"Category:category:Portuguese":{"__typename":"Category","id":"category:Portuguese","displayId":"Portuguese"},"Category:category:Spanish":{"__typename":"Category","id":"category:Spanish","displayId":"Spanish"},"Category:category:French":{"__typename":"Category","id":"category:French","displayId":"French"},"Category:category:Japanese":{"__typename":"Category","id":"category:Japanese","displayId":"Japanese"},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:655477"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1740650493833","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1740650493833","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1740650493833","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1740650493833","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1740650493833","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1740650493833","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1740650493833","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1740650493833","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1740650493833","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1740650493833","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1740650493833","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1740650493833","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeView/NodeViewCard-1740650493833","value":{"title":"{nodeTitle} ","creationDate":"Created: {creationDate}","ownedBy":"Owned by: {owners}{text}","showOwnerListText":", and {ownersCount} more","unreadCount":"{count} unread","nodeViewDrawerBtn":"Node view drawer for {place}","drawerActionTooltip":"Show category children"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1740650493833","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1740650493833","value":{"loadMore":"Show More"},"localOverride":false},"User:user:1476804":{"__typename":"User","id":"user:1476804","uid":1476804,"login":"Emmet","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-09-23T05:11:06.877-07:00","confirmEmailStatus":null},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xNDc2ODA0LVg3VzR2NQ?image-coordinates=219%2C0%2C780%2C562"},"entityType":"USER","eventPath":"community:mxpez29397/user:1476804","rank":{"__ref":"Rank:rank:1"},"messagesCount":257,"topicsCount":5,"kudosReceivedCount":123,"kudosGivenCount":186,"kudosWeight":1,"followersCount":null,"solutionsCount":41},"ForumReplyMessage:message:670963":{"__typename":"ForumReplyMessage","uid":670963,"id":"message:670963","revisionNum":1,"author":{"__ref":"User:user:1476804"},"readOnly":true,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:670963"},"body":"

We are actively investigating this issue with our engineering team at the moment, and are advising users to update their Dropbox to the latest version, if they have not already.

The majority of these issues appear to be cause by Dropbox Backup being active, or being a member of shared folders. You can find out how to disable your Dropbox Backup here, and you can remove shared folders using these instructions .

If you are still experiencing quota issues after following these steps, then confirm that we can reach out to you via email and our support agents will look into this with you.

\n
\n
\n
\n
\n
\n
 
\n
\n
\n
\n
\n
","body@stringLength":"1607","rawBody":"

We are actively investigating this issue with our engineering team at the moment, and are advising users to update their Dropbox to the latest version, if they have not already.

The majority of these issues appear to be cause by Dropbox Backup being active, or being a member of shared folders. You can find out how to disable your Dropbox Backup here, and you can remove shared folders using these instructions .

If you are still experiencing quota issues after following these steps, then confirm that we can reach out to you via email and our support agents will look into this with you.

\n
\n
\n
\n
\n
\n
 
\n
\n
\n
\n
\n
","isEscalated":null,"postTime":"2023-03-24T05:22:58.012-07:00","parent":{"__ref":"ForumReplyMessage:message:669635"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:677912":{"__typename":"ModerationData","id":"moderation_data:677912","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMS1mRnJCamo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMS1mRnJCamo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:1":{"__typename":"Rank","id":"rank:1","position":0,"name":"Community Manager","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMS1mRnJCamo\"}"},"rankStyle":"TEXT"},"ModerationData:moderation_data:670963":{"__typename":"ModerationData","id":"moderation_data:670963","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:669635":{"__typename":"ModerationData","id":"moderation_data:669635","status":"APPROVED","rejectReason":null},"User:user:696151":{"__typename":"User","id":"user:696151","login":"Hannah","uid":696151,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS02OTYxNTEtMjU5NjJpMDlGNjgyRDEzNUY3MzQ1RQ"},"rank":{"__ref":"Rank:rank:26"},"email":"","messagesCount":14495,"biography":null,"topicsCount":0,"kudosReceivedCount":1152,"kudosGivenCount":13,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-06T05:40:55.211-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":608,"entityType":"USER","eventPath":"community:mxpez29397/user:696151"},"ModerationData:moderation_data:669572":{"__typename":"ModerationData","id":"moderation_data:669572","status":"APPROVED","rejectReason":null},"User:user:1622643":{"__typename":"User","id":"user:1622643","login":"Kathi Harti","uid":1622643,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:44"},"email":"","messagesCount":6,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":8,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-16T07:51:55.420-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1622643"},"Rank:rank:44":{"__typename":"Rank","id":"rank:44","position":27,"name":"Helpful | Level 5","color":"333333","icon":null,"rankStyle":"TEXT"},"ModerationData:moderation_data:665493":{"__typename":"ModerationData","id":"moderation_data:665493","status":"APPROVED","rejectReason":null},"ForumReplyMessage:message:665493":{"__typename":"ForumReplyMessage","id":"message:665493","revisionNum":1,"uid":665493,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:665493"},"body":"

Hi Kathi Harti, thanks for the screenshots! 

\n

 

\n

Can you try to access and delete any folders or files within the following link: https://www.dropbox.com/backups/PC ?

\n

 

\n

Let me know of the results!

","body@stringLength":"634","rawBody":"

Hi , thanks for the screenshots! 

\n

 

\n

Can you try to access and delete any folders or files within the following link: https://www.dropbox.com/backups/PC ?

\n

 

\n

Let me know of the results!

","author":{"__ref":"User:user:1148275"},"isEscalated":null,"postTime":"2023-03-06T04:24:46.967-08:00"},"ForumReplyMessage:message:669572":{"__typename":"ForumReplyMessage","id":"message:669572","revisionNum":1,"uid":669572,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:669572"},"body":"

Hey there, sorry, I didn't see the reply at first!

I cannot access that page. That's when I get stuck on an \"upgrade your account\"-page that has no \"x\" or other way of getting around it. Any other suggestions, what I could try?

Thanks for your help anyway!

","body@stringLength":"285","rawBody":"

Hey there, sorry, I didn't see the reply at first!

I cannot access that page. That's when I get stuck on an \"upgrade your account\"-page that has no \"x\" or other way of getting around it. Any other suggestions, what I could try?

Thanks for your help anyway!

","author":{"__ref":"User:user:1622643"},"isEscalated":null,"postTime":"2023-03-20T09:44:24.168-07:00","parent":{"__ref":"ForumReplyMessage:message:665493"}},"ForumReplyMessage:message:669635":{"__typename":"ForumReplyMessage","id":"message:669635","revisionNum":1,"uid":669635,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:669635"},"body":"

Hey Kathi Harti, thanks for the nudge here.

\n

 

\n

Do you mind if we send you an email, so we can look further into this?

","body@stringLength":"441","rawBody":"

Hey , thanks for the nudge here.

\n

 

\n

Do you mind if we send you an email, so we can look further into this?

","author":{"__ref":"User:user:696151"},"isEscalated":null,"postTime":"2023-03-20T12:46:51.487-07:00","parent":{"__ref":"ForumReplyMessage:message:669572"}},"Revision:revision:677912_1":{"__typename":"Revision","id":"revision:677912_1","lastEditTime":"2023-04-19T06:03:24.099-07:00"},"QueryVariables:ReplyList:message:677912:1":{"__typename":"QueryVariables","id":"ReplyList:message:677912:1","value":{"id":"message:677912","sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1740650493833","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1740650493833","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1740650493833","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/LinearReplyList-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/messages/LinearReplyList-1740650493833","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1740650493833","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1740650493833","value":{"description":"{description}"},"localOverride":false},"Rank:rank:45":{"__typename":"Rank","id":"rank:45","position":28,"name":"Explorer | Level 4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1693174":{"__typename":"User","id":"user:1693174","uid":1693174,"login":"susanp81","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-04-27T07:59:32.623-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1693174"},"ModerationData:moderation_data:680246":{"__typename":"ModerationData","id":"moderation_data:680246","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:680246":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1693174"},"id":"message:680246","revisionNum":1,"uid":680246,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"AcceptedSolutionMessage:message:677912"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680246"},"body":"

I followed Emmet’s instructions to delete backups, and I have no backups. I permanently deleted all shared folders. I have almost nothing in Dropbox now but am STILL being told I’m almost out of space. Can someone help?

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-04-27T08:06:20.551-07:00","lastPublishTime":"2023-04-27T08:06:20.551-07:00","metrics":{"__typename":"MessageMetrics","views":1835},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680246","repliesCount":11,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:680302":{"__typename":"ModerationData","id":"moderation_data:680302","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:680302":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1148275"},"id":"message:680302","revisionNum":1,"uid":680302,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680246"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680302"},"body":"

Hi susanp81, let's jump right into this! 

\n

 

\n

Can I send you an email, in order for us to have a closer look into this?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"133","kudosSumWeight":0,"postTime":"2023-04-27T11:31:56.254-07:00","lastPublishTime":"2023-04-27T11:31:56.254-07:00","metrics":{"__typename":"MessageMetrics","views":1826},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680302","repliesCount":9,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:680304":{"__typename":"ModerationData","id":"moderation_data:680304","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:680304":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1693174"},"id":"message:680304","revisionNum":1,"uid":680304,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680302"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680304"},"body":"

Hi Megan,

 

Yes, that would be great.

 

Susan

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"61","kudosSumWeight":0,"postTime":"2023-04-27T11:35:58.714-07:00","lastPublishTime":"2023-04-27T11:35:58.714-07:00","metrics":{"__typename":"MessageMetrics","views":1822},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680304","repliesCount":6,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:680332":{"__typename":"ModerationData","id":"moderation_data:680332","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:680332":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1148275"},"id":"message:680332","revisionNum":1,"uid":680332,"depth":17,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680304"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680332"},"body":"

Hi susanp81, I just sent you an email, I'll see you there! 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"66","kudosSumWeight":0,"postTime":"2023-04-27T12:13:11.487-07:00","lastPublishTime":"2023-04-27T12:13:11.487-07:00","metrics":{"__typename":"MessageMetrics","views":1816},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680332","repliesCount":5,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:680362":{"__typename":"ModerationData","id":"moderation_data:680362","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:680362":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1693174"},"id":"message:680362","revisionNum":1,"uid":680362,"depth":18,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680332"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680362"},"body":"

I'm not sure what is supposed to happen now. What does \"see you there\" mean?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"78","kudosSumWeight":0,"postTime":"2023-04-27T14:20:29.092-07:00","lastPublishTime":"2023-04-27T14:20:29.092-07:00","metrics":{"__typename":"MessageMetrics","views":977},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680362","repliesCount":4,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:680431":{"__typename":"ModerationData","id":"moderation_data:680431","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:680431":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:680431","revisionNum":1,"uid":680431,"depth":19,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680362"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680431"},"body":"

Hey susanp81, Megan just means that you'll continue your conversation over email.

\n

 

\n

Just make sure to reply back to her, to continue working on your issue.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"166","kudosSumWeight":0,"postTime":"2023-04-28T01:17:43.260-07:00","lastPublishTime":"2023-04-28T01:17:43.260-07:00","metrics":{"__typename":"MessageMetrics","views":969},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680431","repliesCount":3,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:680654":{"__typename":"ModerationData","id":"moderation_data:680654","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:680654":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1622643"},"id":"message:680654","revisionNum":1,"uid":680654,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"AcceptedSolutionMessage:message:677912"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680654"},"body":"

Thanks a lot for fixing this issue! I'm so happy to be able to annouce that finally I can use my Dropbox again 😊

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"120","kudosSumWeight":0,"postTime":"2023-04-29T08:51:06.884-07:00","lastPublishTime":"2023-04-29T08:51:06.884-07:00","metrics":{"__typename":"MessageMetrics","views":950},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680654","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:680658":{"__typename":"ModerationData","id":"moderation_data:680658","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:680658":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1693174"},"id":"message:680658","revisionNum":1,"uid":680658,"depth":20,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680431"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:680658"},"body":"

Hannah, I did reply back to Megan and the email bounced back. I tried again with the same result. I simply hit \"reply\"--I didn't do anything unusual.

This was the message I got:   

**********************************************
    **      THIS IS A WARNING MESSAGE ONLY      **
    **  YOU DO NOT NEED TO RESEND YOUR MESSAGE  **
    **********************************************

The original message was received at Sat, 29 Apr 2023 08:48:44 -0400
from m0132169.ppops.net [127.0.0.1]

   ----- Transcript of session follows -----
<community@dropboxforum.com>... Deferred: Connection timed out with dropboxforum.com.
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old

Since my first reply was two days ago, I'm not optimistic that the email will go through.

I think it's time for me to give up on Dropbox. Can anyone recommend a good alternative? My storage needs are very basic.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2023-04-29T10:07:03.208-07:00","lastPublishTime":"2023-04-29T10:07:03.208-07:00","metrics":{"__typename":"MessageMetrics","views":939},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:680658","repliesCount":2,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:364291":{"__typename":"User","id":"user:364291","uid":364291,"login":"Walter","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-02-27T06:16:58.288-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zNjQyOTEtMjM5ODhpMUE2QTdDRTAyMDcwQTY1MA"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:364291"},"ModerationData:moderation_data:681018":{"__typename":"ModerationData","id":"moderation_data:681018","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:681018":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:364291"},"id":"message:681018","revisionNum":1,"uid":681018,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680658"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:681018"},"body":"

Hey susanp81, sorry to jump in here.

\n

 

\n

Could you try another browser to send your email and let us know if you still get the same error? 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"153","kudosSumWeight":0,"postTime":"2023-05-01T11:54:51.731-07:00","lastPublishTime":"2023-05-01T11:54:51.731-07:00","metrics":{"__typename":"MessageMetrics","views":911},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:681018","repliesCount":1,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:681041":{"__typename":"ModerationData","id":"moderation_data:681041","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:681041":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1693174"},"id":"message:681041","revisionNum":1,"uid":681041,"depth":22,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:681018"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:681041"},"body":"

Thanks, Walter, but I got so frustrated that I deleted my Dropbox account.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"76","kudosSumWeight":0,"postTime":"2023-05-01T12:38:47.353-07:00","lastPublishTime":"2023-05-01T12:38:47.353-07:00","metrics":{"__typename":"MessageMetrics","views":908},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:681041","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1716709":{"__typename":"User","id":"user:1716709","uid":1716709,"login":"Acrosswhite","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-06-21T14:20:09.782-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1716709"},"ModerationData:moderation_data:693566":{"__typename":"ModerationData","id":"moderation_data:693566","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:693566":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1716709"},"id":"message:693566","revisionNum":1,"uid":693566,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680302"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:693566"},"body":"

Hello,

I am having the same issue.. I have deleted almost everything from my account but it is still saying I am out of space

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"128","kudosSumWeight":0,"postTime":"2023-06-21T14:22:39.960-07:00","lastPublishTime":"2023-06-21T14:22:39.960-07:00","metrics":{"__typename":"MessageMetrics","views":814},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:693566","repliesCount":1,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:330248":{"__typename":"User","id":"user:330248","uid":330248,"login":"Jay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-12-02T02:31:27.257-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMzAyNDgtNDEyNWk0QzVGNTdGQTI4QzgzRDRD"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:330248"},"ModerationData:moderation_data:693589":{"__typename":"ModerationData","id":"moderation_data:693589","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:693589":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330248"},"id":"message:693589","revisionNum":1,"uid":693589,"depth":17,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:693566"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:693589"},"body":"

Hi Acrosswhite, could you let me know what the quota breakdown is on this page?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"81","kudosSumWeight":0,"postTime":"2023-06-21T16:36:25.419-07:00","lastPublishTime":"2023-06-21T16:36:25.419-07:00","metrics":{"__typename":"MessageMetrics","views":806},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:693589","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1721214":{"__typename":"User","id":"user:1721214","uid":1721214,"login":"Jamb0tam","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-07-03T15:55:39.178-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1721214"},"ModerationData:moderation_data:697248":{"__typename":"ModerationData","id":"moderation_data:697248","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:697248":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1721214"},"id":"message:697248","revisionNum":1,"uid":697248,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:680246"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:697248"},"body":"Check that you haven’t set up a new Dropbox account. I was having the same problem. No matter how much I deleted, I was still showing I was over the limit. Turns out I had set up a new account with different logging in details but everything was still going through old account. I had 2.3gb of backups on the old one which was causing the messages.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-07-07T01:50:47.285-07:00","lastPublishTime":"2023-07-07T01:50:47.285-07:00","metrics":{"__typename":"MessageMetrics","views":770},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:697248","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1736220":{"__typename":"User","id":"user:1736220","uid":1736220,"login":"CRAZYtrain","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-15T15:12:26.425-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1736220"},"ModerationData:moderation_data:706517":{"__typename":"ModerationData","id":"moderation_data:706517","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:706517":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1736220"},"id":"message:706517","revisionNum":1,"uid":706517,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"AcceptedSolutionMessage:message:677912"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:706517"},"body":"I am having this issue too. I went to the backups link that was posted but there is nothing thst says Show Deleted Backups. It just shows my external hard drive backup and one on my computer. please help","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-08-15T15:15:54.363-07:00","lastPublishTime":"2023-08-15T15:15:54.363-07:00","metrics":{"__typename":"MessageMetrics","views":711},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:706517","repliesCount":1,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:706546":{"__typename":"ModerationData","id":"moderation_data:706546","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:706546":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330248"},"id":"message:706546","revisionNum":1,"uid":706546,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:706517"},"conversation":{"__ref":"Conversation:conversation:655477"},"subject":"Re: Storage full but there are no files.","moderationData":{"__ref":"ModerationData:moderation_data:706546"},"body":"

HI CRAZYtrain, if you have two backups (computer and external drive), that means they're taking up space on your account. 

\n

 

\n

You'd need to delete them in order to free up quota on your account.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"209","kudosSumWeight":0,"postTime":"2023-08-15T17:55:35.520-07:00","lastPublishTime":"2023-08-15T17:55:35.520-07:00","metrics":{"__typename":"MessageMetrics","views":973},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:655477/message:706546","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1740650493833","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1740650493833":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1740650493833","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001015","messageSubject":"storage-full-but-there-are-no-files-","messageId":"655477","replyId":"677912"},"buildId":"UtG3-Pbti3STtL2t_tPEH","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.1.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}