No additional space on Business Advanced

[ggtello]

Dear community,

I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.

We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.

I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?

[soppdk]

i made to connections boxul and boxchuck

my rclone looks like rclone copy "O:" "boxchunk:testfolder"

where O: is my gdrive i can transfer to box with 2giga chuck

but when i want to view them and mount the boxchunk to a mount/driver letter (windows) i cant see all the files. only if i mounts boxul and then all i see its the chucks i cant use ?

[HWG-1]

@soppdk 

Use you Chunker without encryption ?  I'm not sure if that works!

https://forum.rclone.org/t/encrypted-chunker/12720/2

[cgi_ltd]

You probably won't get an answer on here, it would be best to ask your questions on their official forums;

https://forum.rclone.org/

[HWG-1]

@cgi_ltd

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@cgi_ltd wrote:
I just received this as well....I think they maybe caught onto rclone ?? Weird how we both get this message on the same day. I did email the people it told me to on the e-mail regarding our usage ( they said we had too much upload traffic and are taking additional throttling actions against our account ). They also stated that another plan would solve our problem, but unknown which might work right now. Our team got to 150TB before the ax came down. Everything is done with tickets, so now it's a waiting game to see what they suggest, as I tried to explain its because we are switching cloud providers..once they data is their, the traffic would stop....

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My remote Works since today back to normal.

Can someone confirm that with the 1 1/2 - 2 months for 1 TB by Dropbox? That what the Support wrote to me today. Or is that only for me.

[cgi_ltd]

Your box remote is working for uploads? No more api issues?

[HWG-1]

Yes. Until now no Problems with Upload. No Warnigs no Error's. 👍

[cgi_ltd]

Did you e-mail the fairusagepolicy e-mail? I did, but have not received a response yet.

[HWG-1]

Yeah i have become this Mail.

[cgi_ltd]

What does that mean? Lol

[HWG-1]

I have write a Mail for an exception. Doesn't belong here either.